Anthony Rivera Email & Phone Number

New York, United States

- Lead the Operations team in coordinating all administrative functions including HR, compliance, IT, finance and office administration.- Collaborate with a PEO to oversee all HR functions, including onboarding, benefits administration, payroll, performance management and compliance.- Serve as the point-of-contact for employee HR concerns, conflict management and compliance trainings.- Lead technology initiatives to improve operational efficiency and security.- Collaborate with external accountants and facilitate annual audit process.- Supervise staff who execute accounts payable and receivable tasks. - Oversee hybrid working and office operations policies and procedures.

New York, New York, United States

- Established the Operations department at the organization alongside the Director of Operations.- Led the 6 month effort to convert staff from Google Suite to Microsoft 365 and implemented robust cybersecurity systems.- Managed a 45 day sprint to transition our PEO and our health benefits program from Insperity to Paychex.- Oversaw the deployment of a VoIP contact center software for our Helpline to provide website messaging and SMS capabilities.- Revamped board report process from a dense 12-page write-up into a 1-page brief and a flexible data-centered metrics dashboard.- Oversaw the transition into our new office space 3x the size of the original, including inventorying & purging, furniture and supply purchasing, collaborating with construction and A/V teams and creating systems for a hybrid working environment

New York, New York, United States

- Coordinated operations and compliance for farmers market locations throughout New York City.- Supported low income individuals and families in utilizing EBT and city-sponsored food access benefits at the market sites.

- Built custom brand messaging and content strategies for nonprofits and small businesses.- Collaborated with freelance designers and website developers on client projects.

Austin, Texas, United States

Clients included authors, entrepreneurs, nonprofits and small businesses.- Managed and executed digital marketing campaigns including discovery, budget, strategy, execution and reporting.- Managed relationships with four retainer clients and two to three project-based clients at a time- Trained and collaborated with a team of seven freelance writers to execute our campaigns