Inbound Sales/Account Manager March’13 to April'14Established in 1980, the WasteCare Group offer a recycling and waste management service that enables waste producers, from all industrial and commercial sectors, to manage all their hazardous and difficult waste, from collection to recovery regardless of the type, volume or location. With 12 regional recycling centres and a fleet of over 120 collection vehicles, they are a national recycling management companyDuties:• Customer account management• Web sales handling• Pricing new business• Negotiating best price with end users• Working with brokers• Arranging collections and disposals• Creating management reports

REMAG is a recycling company, providing consultancy services and recycling collections to companies. I worked very closely with the HSE, Environment agency and local authorities.Duties:• Customer account management• Invoicing and collections• Pricing new business• Environmental management systems• Recycling collections• Customer site visits and audits• Social media

My role as a duty manager was to oversee the day to day running of the gym in all areas such as opening and closing the facility, cashing up, ensuring the companies high brand standards were met. As a duty manager I operated in a variety of areas including health and safety, retail, operations, sales & retention and admin. My main target as the business moved forward was to look at other markets of health and fitness to help increase the membership sales which involved looking into all aspects of how the company was functioning. A key area included analysing profit and loss to ensure that targets were met and establishing where there was need for improvement. I was also responsible for managing the in house retail department. Quality assurance was vital here as this was essentially the face of the business, responsible for promoting memberships and attracting new customers.