• Lead and develop a high-performance team of pre-sales and post-sales Workload Specialists, overseeing IaaS and PaaS products and services across diverse client segments in North America, including SMB, Midmarket, Enterprise, Key, and public accounts, to ensure the achievement of assigned goals and prioritize exceptional client experiences.• Assume responsibility for coaching, performance management, and career development of staff, taking charge to ensure the team's continuous growth and success.• Cultivate and develop strategic relationships with specialists, product management, operations, license, consulting, education, support, and Oracle executives, fostering collaboration to create and execute joint go-to-market plans, thereby enhancing the overall usability of Oracle Cloud.• Spearhead team efforts in generating, advancing, and closing opportunities by comprehensively understanding and assessing client requirements, delivering impactful demos, addressing concerns, executing successful POCs, troubleshooting, and facilitating smooth go-live deployments.• Foster global collaboration by working closely with counterparts across LAD, EMEA, and JPAC, sharing insights and updates on adoption trends, identifying opportunities, and aligning internal strategies for effective client engagement.• Conduct comprehensive sales forecasts, spearhead campaign generation, perform trend analysis, develop effective deal strategies, and lead UX reviews to drive business success.

• Led a technical team of pre-sales and post-sales Workload Specialists, overseeing the entire sales cycle, including client outreach, console demos, troubleshooting, and go-live deployment, to drive paid usage of Oracle Cloud IaaS and PaaS services. • Directed team efforts to drive revenue by onboarding clients onto Oracle Cloud trials, delivering a white-glove experience, and guiding them towards upgrading to Pay-as-You-Go or Annual subscriptions across diverse market segments and Lines of Business (LOBs).• Managed daily operations, overseeing opportunity qualification and client engagement functions for seamless workflow.• Provided valuable feedback to key stakeholders in Product Development, Operations, and Marketing, contributing to enhancements in Oracle Cloud based on industry trends and client feedback.• Collaborated with product management, operations, and Oracle executives to address product-specific feedback, actively participating in the resolution of issues related to UI/UX, documentation, features, and functionality for continuous improvement of Oracle Cloud, utilizing JIRA and Confluence.• Traveled to events across North America, ensuring client success and promoting Oracle Cloud to clients and partners.

• Spearheaded the recruitment, development, and leadership of a pre-sales team of Workload Specialists, guiding them through all facets of the sales cycle—from client outreach and console demos to troubleshooting and go-live deployment—aiming to boost paid usage of Oracle Cloud IaaS and PaaS services.• Managed daily operations, overseeing opportunity qualification and client engagement functions for streamlined workflow.• Orchestrated team efforts to drive revenue by seamlessly onboarding clients onto Oracle Cloud trials, providing a premium white-glove experience, and facilitating a path towards upgrading to Pay-as-You-Go or Annual subscriptions across diverse market segments and Lines of Business (LOBs).• Delivered valuable feedback to key stakeholders in Product Development, Operations, and Marketing, contributing to enhancements in Oracle Cloud based on industry trends and insights gathered from client feedback.• Collaborated with global counterparts across LAD, EMEA, and JPAC, sharing updates on adoption trends, identifying opportunities, and aligning internal strategies for effective client engagement.• Traveled to events across North America, ensuring client success and actively promoting Oracle Cloud to clients and partners.

• Led guided use-case driven discussions of Oracle's Cloud solutions for Healthcare, BFSI, IT Services, and Manufacturing clients, ensuring a tailored and effective exploration of Oracle's capabilities. Additionally, executed Oracle's strategic architecture-driven initiatives and provided active leadership in multi-pillar sales cycles.• Collaborated closely with North American Sales teams and clients to propose, demonstrate, and deliver comprehensive solutions across Oracle's Technology portfolio, encompassing on-premises, hybrid, and cloud deployments.• Conducted client-facing workshops for both cloud and on-premises technologies, elucidating the features, benefits, and competitive advantages of each solution, covering areas such as IaaS, High Availability Best Practices, Migration Methodologies, Data Warehousing, and Real-Time Integration and Replication with GoldenGate. • Engaged consistently with potential and existing clients, fostering the building, progression, and closure of opportunities by effectively showcasing the value of Oracle's solutions to align with client goals and address challenges, leveraging their current technology investments.• Successfully engaged with potential and existing clients, fostering the building and progression of opportunities by effectively positioning the value of Oracle's solutions to align with client goals and address challenges, leveraging their current technology investments.

• Led guided use-case driven trials of Oracle's Cloud solutions for Healthcare, BFSI, IT Services, and Manufacturing clients, ensuring a tailored and effective exploration of Oracle's capabilities.• Collaborated closely with North American Sales teams and clients to propose, demonstrate, and deliver comprehensive solutions spanning Oracle's Technology portfolio, covering on-premises, hybrid, and cloud deployments.• Engaged consistently with potential and existing clients, driving the building, progression, and closure of opportunities by positioning the value of Oracle's solutions to align with client goals and address challenges, leveraging their current technology investments.• Designed and demonstrated solutions that not only showcased Oracle's value but also articulated the competitive advantages offered by Oracle.• Developed and delivered client-facing workshops for both cloud and on-premises technologies, effectively communicating each solution's features, benefits, and competitive advantages.• Executed Oracle's strategic architecture-driven initiatives and provided active leadership in multi-pillar sales cycles.

• Collaborated closely with North American Sales teams and clients to propose, demonstrate, and deliver solutions across Oracle's Technology portfolio, encompassing on-premises, hybrid, and cloud deployments.• Successfully engaged with potential and existing clients, fostering the building and progression of opportunities by effectively positioning the value of Oracle's solutions to align with client goals and address challenges, leveraging their current technology investments.• Designed and demonstrated solutions that not only showcased Oracle's value but also clearly articulated Oracle’s competitive advantages.• Executed Oracle's strategic architecture-driven initiatives, providing active leadership in multi-pillar sales cycles.• Delivered client-facing presentations focused on Oracle Database Options, Management Packs, and Migration Methodologies.• Collaborated with business development representatives on strategic account and territory planning.• Conducted weekly internal technical and sales enablement trainings, enhancing the team's expertise and readiness.

» Gold Certified Microsoft Dynamics Partner.• Successfully executed diverse projects, encompassing Automated Project Plan and Backlog, Azure Services and Application Lifecycle Management, Comparative Analysis Between AX 2012 and AX7, AX Test Script Updates, and Internal CRM Upgrade.• Led a process improvement initiative focused on Cloud billing procedures, Azure Cloud limits, and the determination and documentation of the proper method for provisioning new Cloud users.• Customized and configured Dynamics CRM within an Agile structure, involving workflows, system settings, business rules, site map modification, security roles, entities, forms, fields, views, charts, dashboards, and reports.• Thoroughly documented Dynamics CRM and AX installation, configuration, server, and database architecture to ensure comprehensive understanding and future reference.• Actively participated in the Foundations of Client-Driven Consulting Workshop, enhancing collaboration, presentation, and problem-solving strategies.• Demonstrated versatility by rotating through CRM and ERP platforms, maintaining a broad familiarity with each project management process.

• Developed code and collaborated within an Agile team, utilizing technologies such as Java, Groovy/Grails, and HTML5.• Supported Quality Assurance and User Acceptance Testing teams by testing, troubleshooting, and debugging websites for functionality and cross-browser issues across IE6+, Firefox, Chrome, and Safari.• Designed, documented, developed, and executed automation test cases for Oracle Retail Point-of-Service through Gherkin Scripting, complemented by manual test cases.• Diagnosed issues, reported defects, and proposed regression tests to identify reoccurrences in the Quality Assurance environment.• Actively participated in daily scrum meetings, providing status and progress updates.• Monitored project status against the forecasted timeline and generated corrective reports for timely project management.

• Cultivated and documented clients' professional profiles, fostering strong business relationships with both contract employees and clients.• Managed financial transactions, recording sales, purchases, receipts, and payments with precision.• Utilized Microsoft Access databases and Excel spreadsheets to update and generate reports efficiently.• Oversaw merchandise reception, storage, and monitored product inventory effectively.• Maintained accurate documentation of inventory and daily business transactions through regular updates to the database.