Anthony Goh Email & Phone Number

Singapore

Venlo, Limburg, Nl

I am responsible for advocating, implementing, validating, and optimizing Commercial Operations tactics and methods in the field and supporting areas to improve profitability, top-line revenue, and employee engagement.As a Head of Commercial Excellence & Training, my area of responsibilities are:1. Commercial Execution initiatives: performance management (metrics, KPIs, etc.), sales funnel management and optimization, sales training, CRM, Sales Incentive Plan2. Value Expansion initiatives: Contract management and optimization, pricing management, and optimization3. Distributor excellence initiatives: Distributor management and optimization4. Manages regional training function, which includes the development of new training programs, training consultations with the leadership team, collaboration with business partners from Sales and Marketing, formulating training strategies and roadmaps.

Venlo, Limburg, Nl

Venlo, Limburg, Nl

Heading the commercial training department in APAC. I am the go-to person for training and development related matters in the region. Act as a training consultative resource to the senior management and other commercial stakeholders.

Venlo, Limburg, Nl

Being a Senior Sales Trainer with QIAGEN, I head the sales training function for APAC. I developed the training structure for QIAGEN APAC, create the learning roadmap for sales consultants and leaders and training curriculums in the region. Together with sales trainers from Greater China and Japan, we work closely as a team to leverage on global resources to bridge the training gaps in the region. Area of responsibility:- Create competency-based training structure- Develop learning roadmap for sales consultants and leaders - Develop Training Needs Analysis for the region- Revamp the sales onboarding program- Develop sales trainers from GCN and Japan- Customise global sales training materials- Develop regional-initiated training programs

Singapore, Singapore, Sg

Being a Regional Sales Trainer, I handle product and sales training in South and South-East Asia region. I am responsible for developing training plans for the countries that I take care of and develop training programs and carry out training consultation with the key stakeholders and business heads.Job Responsibilities include:Training• Facilitate classroom training to Canon Singapore Domestic and Regional countries• Conduct sales coaching with sales consultants • Train and coach trainers from the rest of the region in delivery of new training programs• Carry out Training Needs Analysis (TNA) and analyze the feedback from the region for training needsCurriculum Development• Development of curriculums and materials (end-to-end ADDIE)• Develop e-learning modules for sales consultants• Develop training tools such as SPIN guides, training bookmarks, Sales Kits etcTraining Management• Maintain training documents and records of participants from the regional countries for auditingTraining Consultation • Provide consultations services to the management of subsidiary companies and Business Partners, and make recommendations on training programs to improve the selling approaches of sales consultants• Sharing best practices of some distributors in improving their sales approaches to their clients and sales strategies which were practiced in some countries.Achievements:• Developed the first Balanced Deployment program for Canon Business Partners in the region. Helping countries such as Sri Lanka, Cambodia, Bangladesh, Nepal, just to name a few, in achieving No. 1 market share.• Helped countries such as Myanmar, Sri Lanka, Pakistan, Indonesia, Brunei and Singapore to achieve 15% - 20%, on average, growth in 1H 2013 as compared to 1H 2012.• Helped countries such as Bangladesh, Cambodia, and Nepal to achieve 10% - 13%, on average, growth in 1H 2013 as compared to 1H 2012.• Awarded “Canon Breakthrough Award” for Sales Training in Q1 2015 and Q2 2018

As a Technical Solutions Consultant, I am responsible for:• Carried out technical trouble-shooting for corporate customers in terms of technical integration of our solutions into the clients’ existing network and infra-structure• Testing of new products • Working with SI to develop solutions and integrating them with our products• Assist in tenders and projects• Carrying out competitor analysis for corporate sales consultants• Provide feedbacks for management to formulate market strategiesAchievements:· Introduce the sales of Visitor Management Solution (VM-100) into the Singapore market.· Launching of new label printers PT-9700PC, PT-9800PCN, and the new J-series of inkjet printers· Won a Starhub deal by integrating our Multi-function Printers with their digital line service.As a Product Trainer, I conduct product training to dealers, channel partners and Promoters. My area of responsibilities are:• Provide training for newly launch products• Doing SWOT analysis and product positioning for dealers and channel partners• Conduct product trainings to promoters before the IT fairs; training them how to sell features as benefits to the customers• Conducting Training Needs Analysis to identify training gaps in the sales people and conduct appropriate trainings to address the gaps.Achievements• Successfully achieve more than 400 units of printers sell through during the IT Fair in 2009; overachieving the forecasted quota of 300 units• Total unit sales rebounded from stiff competition in Dec 2009 with a growth of 33%

As a Sales and Marketing Manager, my job role is to sell web solutions to corporate clients in the domestic and regional markets. Managing sales consultants is part of my job too. I have to manage their sell-through and formulate action plans and monitor their performance and targets.I managed outsourced developers on open projects. Deliver to the clients. Seek business opportunities to grow the business by re-assessing existing market and explore possible business channels and partnerships

As a CSR, my main responsibility is to manage the “quote-to-cash” process from quotation, order fulfillment, invoicing to AR collection; meet customers’ requested ship date and provide first point contact on orders, shipment and delivery schedule.Besides, I also provide post-shipment support to customer on shipment related issues such as product return, wrong shipment etc.The markets entrusted to my care are primarily countries in South-Asia Pacific (SAP). Companies which I had worked with and had direct contacts are:-· StatsChippac Singapore· Agere Malaysia and Singapore· Amkor Malaysia and Singapore· UMC Singapore· Amkor Malaysia and Singapore· SSMC Singapore· STM Malaysia and Singapore

Bachelor’S Degree, Bachelor Of Science (Honours) Business And Management Studies

Education record

Education record