• Conducted quality assurance checks to ensure compliance with company and industry standards.• Promoted a culture of safety and adhered to safety protocols.• Participated in safety audits and inspections.• Maintained accurate records of maintenance and repair work.• Prepared and submitted reports on field operations and issues encountered.• Collaborated with engineers, technicians, and aviation professionals.• Communicated effectively with team members, management, and external stakeholders.

• Managed payroll, vacation, shift bids, and other employee-related data entries.• Assisted employees with payroll and scheduling queries.• Educated employees on attendance and time-off policies.

• Assisted customers with flight-related inquiries.• Led and managed the onboarding process for flights.• Provided support to team members with flights or procedural questions.