Pizzaforno licensee

• Manage daily restaurant operations with a focus on delivering great guest experiences.• Supervise and support up to five managers and all front and back of house hourly team members.• Optimize scheduling of direct reports and team members to maximize productivity.• Conduct daily pre-shift and weekly departmental meetings to ensure operational efficiency. • Maximize profits by controlling food, beverage and labor costs on a daily basis. • Perform daily restaurant walk-throughs to gauge timeliness and exceptional service. • Negotiate and maintain all store level vendor product and service contracts. • Provide ongoing and honest feedback, coaching and development to managers and team members. • Manage and timely execute all financial and personnel / payroll related administrative duties• Hire, train, and coach team members to foster growth and operational success. • Revenue generator with an ability to create promotional programs for the restaurant to ensure sales growth and can fully engage the Mechanicsville community.

• Assisted the chef in the all food service operations and daily kitchen operations.• Provided direction and coaching to kitchen staff, ensuring the highest execution of all employee duties.• Monitored kitchen operations to ensure compliance with state health and fire department regulations.• Completed duties of a line cook when needed, and was capable of performing the duties of all kitchen staff.• Ensured food products are stored at the correct temperatures and the recipe books are up to date with current menu items, portions, and ingredients.• Anticipated, identified, and corrected issues with kitchen inventory, systems, and staffing.• Monitored kitchen labor costs to manage budgeted goals within restaurant policies and procedures.• Managed and approved training and development of kitchen staff.• Participated in the hiring process by conducting interviews and made hiring recommendations.• Assisted in completion of all back of house employee thirty-day and annual reviews.

• Managed overall business aspects of the bar service and staff.• Hired and trained staff to provide the highest quality service to patrons.• Created sound schedules and quickly resolved conflicts to ensure the bar is well staffed during peak hours.• Managed regular stock-takes and ordering with beverage distributors as necessary.• Enforced bar service food and beverage health and safety regulations.• Maintained liquor licensing, liaised with authorities, and managed legal responsibility for the bar premises.• Planned and implemented promotional events to generate bar sales.• Adhered to budgets, generated bar sales and managed bar service cash flow.

• Focus was on providing excellent customer service, accurate cash handling and maintaining an enthusiastic work ethic with managers and coworkers.