•Researched how affect and emotion regulation, goal pursuit, and self-regulation all intertwine to influence consumer behavior. •Investigated how competitive intelligence searches are conducted by firms using B2B tools.•Presented at major marketing and psychology conferences to audiences exceeding 100 people.•Programmed and analyzed the results of over 150 studies using advanced statistical analyses to test hypotheses.•Mentored an undergraduate honors student weekly in the completion of his senior honors thesis.

•Collaborated in the development of a strategic value proposition for current and prospective customers in the online travel agency industry. Delivered to the Chief Marketing Officer of N.A., who integrated it into the marketing and product development strategy for 2014.•Developed a segmentation model/gap analysis used by Sales and Product Management to better address target customers.•Implemented research to measure key performance indicators according to customer segment. Analyzed data in SPSS using regression modeling to predict satisfaction, brand loyalty, and likelihood of recommending.•Analyzed results of the annual customer service survey for customers in N.A. and Latin America. Performed content analysis to provide insights and recommendations for underperforming areas to senior management.•Conducted secondary market research on the travel technology startups in the U.S. to aid Sales in identifying startups as potential new customers.•Analyzed public financial data of the major players in the online travel agency industry and identified trends in their costs and expenses to help inform future business initiatives for Amadeus.

•Collaborated with other marketing professors across the country in the creation of an online study companion for undergraduate students using the second edition of the McGraw-Hill book, “Marketing” by Dhruv Grewal and Michael Levy.•Created learning objectives and questions assessing completion of learning objectives for multiple chapters within the book.

•Assisted in a lab at the University of Miami examining how cognitive operations and individual differences in mood regulation and emotions influence the risk of developing depression and anxiety disorders.•Completed a senior honors thesis paper on the relationship amongst different emotion regulation strategies and an individual's trait anxiety levels.•Conducted experiments with student and clinical populations which examine how attention and memory processes in individuals are linked to rumination and emotion dysregulation.•Interviewed potential participants by phone using a very specific list of criteria and determine if caller suffers from depression or social anxiety disorder (SAD).•Collaborated with graduate students in the design of various cognitive tasks that elicit different emotional responses based on the wording of the tasks.

•Developed a competitive overview for the Mass Class of Trade Body Wash category. Established a comprehensive database of price point, key claims and positioning for 4 leading brands. •Created a competitive database of Mass facial moisturizers, focusing on Anti-aging segment. Identified key points of differentiation for RoC® brand.•Acquired training in crafting compelling consumer claims for both new and existing products.•Learned how to construct quantitative surveys and applied skills in employee panel.

•Manufactured diagnostic kits and lab research supplies. •Gained broad, working knowledge in the field of science.•Handled quality assurance of products manufactured.