+ Led multiple renovation projects, overseeing planning, budgeting, and execution phases.+ Ensured compliance with building codes, regulations, and safety standards throughout renovation projects.+ Facilitated clear communication among stakeholders, including clients, contractors, and internal teams.+ Controlled project budgets effectively, minimizing unnecessary expenses while ensuring quality renovation outcomes.+ Directed end-to-end planning and execution of advertising campaigns, ensuring alignment with client objectives and brand strategies.+ Managed cross-functional teams, overseeing creative development, media planning, and execution to deliver high-impact campaigns.+ Controlled campaign budgets effectively, optimizing resource allocation to maximize ROI while delivering compelling advertising solutions.+ Leveraged expertise in ad tech platforms, including programmatic advertising, social media advertising tools, and analytics software.

+ Spearheaded end-to-end management of loan processing operations, overseeing a team of eight professionals, and ensuring the timely and accurate completion of loan applications.+ Developed and implemented efficient procedures and workflows resulting in a forty percent increase in processing efficiency, reducing turnaround time and improving customer satisfaction+ Monitored loan pipelines of 20 - 25 loans each, identified bottlenecks, and implemented corrective actions to maintain optimal workflow and meet service level agreements.

+ Managed a pipeline of 30 - 50 mortgage loan applications, ensuring accuracy and completeness of documentation while adhering to company and regulatory guidelines.+ Collaborated with loan officers, underwriters, and borrowers to gather necessary information, resolve issues, and expedite the loan approval process.+ Conducted thorough reviews of financial documents, credit reports, and property appraisals to assess loan eligibility and compliance with lending standards.+ Communicated regularly with clients, providing updates on loan status, and addressing inquiries to ensure a positive customer experience.

+ Managed a pipeline of 30 - 50 mortgage loan applications, ensuring accuracy and completeness of documentation while adhering to company and regulatory guidelines.+ Collaborated with loan officers, underwriters, and borrowers to gather necessary information, resolve issues, and expedite the loan approval process.+ Conducted thorough reviews of financial documents, credit reports, and property appraisals to assess loan eligibility and compliance with lending standards.+ Communicated regularly with clients, providing updates on loan status, and addressing inquiries to ensure a positive customer experience.

+ Cultivated and managed a portfolio of mortgage clients, providing expert advice on various loan products and guiding clients through the mortgage application process.+ Conducted thorough assessments of clients' financial situations, evaluated creditworthiness, and recommended appropriate loan products tailored to their needs.+ Educated clients on available loan programs, interest rates, and terms, ensuring a clear understanding of mortgage options and assisting in the selection of suitable financing solutions.+ Maintained detailed records of client interactions, loan applications, and communications to ensure compliance with regulatory requirements and company policies.

+ Cultivated and managed a portfolio of mortgage clients, providing expert advice on various loan products and guiding clients through the mortgage application process.+ Conducted thorough assessments of clients' financial situations, evaluated creditworthiness, and recommended appropriate loan products tailored to their needs.+ Educated clients on available loan programs, interest rates, and terms, ensuring a clear understanding of mortgage options and assisting in the selection of suitable financing solutions.+ Maintained detailed records of client interactions, loan applications, and communications to ensure compliance with regulatory requirements and company policies.

+ Responsible for converting prospective clients into new loan applications by presenting customers with appropriate mortgage products and pricing based on their borrowing needs. + Sell multiple brands of lending products using outbound sales call and in person meet and greets. + Manage the client experience from origination to closing, ensuring a positive customer service experience

+ Managed a pipeline of 30 - 50 mortgage loan applications, ensuring accuracy and completeness of documentation while adhering to company and regulatory guidelines.+ Collaborated with loan officers, underwriters, and borrowers to gather necessary information, resolve issues, and expedite the loan approval process.+ Conducted thorough reviews of financial documents, credit reports, and property appraisals to assess loan eligibility and compliance with lending standards.+ Communicated regularly with clients, providing updates on loan status, and addressing inquiries to ensure a positive customer experience.• Manage a pipeline of loans, actively working these loans through the process to closing and meeting or exceeding job performance standards including (but not limited to) closing a specified number of loans per month and meeting or exceeding specific client satisfaction goals.

• Deliver extraordinary customer care by responding to questions concerning customer accounts for different American Express Products spanning across Consumer segment & Corporate segment in a fast paced, structured customer care environment. • Highlight issues through feedback and recommend changes in workflows, procedures and service levels to meet customer needs and to ensure quality service at all times

• Engage and excite Retail Sales Professionals (RSPs) and store management creatively with inspirational product demonstrations and a communication style that explains technology using layman's terms.• Make a significant impact on Sales and improve the consumer buying experience through effective product training of store personnel• Deliver training by walking- and -talking demonstrations or through group formal and information presentations, consistent with program goals to educate on Microsoft products and increase sales

• Responsible for converting prospective clients into new loan applications by presenting customers with appropriate mortgage products and pricing based on their borrowing needs. • Sell multiple brands of lending products using outbound sales call and in person meet and greets. • Manage the client experience from origination to closing, ensuring a positive customer service experien