Anthony Hammes Email & Phone Number

Chicago, Il, Us

New York, Ny, Us

Seabury Capital Group LLC (“Seabury Capital”) operates a number of specialty finance, investment and merchant banking, technology, and software companies with a core focus anchored in aviation, aerospace & defense, and financial services & technology.

New York, Ny, Us

• Vice President of Compliance & Communications for Seabury’s operations in Chicago, Illinois, and oversees staff in the Compliance, Client Services, Customer Care, and Collections divisions. • Responsible for business and relationship development, reputation and crisis management. Acts a liaison and coordinator for internal and external auditors, regulators, and attorneys and manages all media inquiries. • Restructured the Communications division merging two vertical business units and streamlining processes that resulted in a 41% department savings and reinforced clear and cohesive external communications. • Directs firm's efforts in managing requirements related to Payment Card Industries ("PCI"), Sarbanes-Oxley Act ("SOX"), Gramm-Leach-Bailey Act ("GLBA"), Fair and Accurate Transactions Act, Fair Credit Reporting, and the right to Financial Privacy Act.• Serves as Governance Officer, Business Continuity Plan Coordinator, and Corporate Librarian with experience in enterprise risk management, information security, business architecture technology, and change management. • Co-led the firm's transition from insurance premium financing to the industry leader in payment plan servicing by managing all state legal and regulatory requirements. • Responsible for the recruitment, professional development, and management of Communications staff and oversees all internal and external communications. • Since Seabury Asset Management's acquisition of Mepco Finance Corporation in 2017, the service contract portfolio has increased to more than 710 thousand active contracts totaling $1.3 billion.

Chicago, Illinois, Us

Founded in 1964, Mepco specializes in providing payment plans for service contracts to customers, allowing them to pay over time. Mepco works with major third-party providers and administrators of service contracts across the United States. Mepco has a long, successful history as an originator and servicer of high-yielding, short duration receivables. Core Responsibilities: • Direct global enterprise internal / external communications (Customer Care, Client Services and Collections) • Lead enterprise risk and compliance efforts providing legal, regulatory and fiscal risk reporting. • Responsible for business and relationship development, reputation and crisis management. • Liaison and coordinator for internal and external auditors, regulators and media inquiries.• Governance Officer responsible for managing litigation cases, professional complaints and audit recommendations. • Corporate Librarian responsible for version control of all contracts, agreements, and custom forms.• Business Continuity Plan Senior Coordinator: Directing, testing, and documenting results related to disaster recovery. • Member of the following corporate committees: Executive Enterprise Risk Management, Information Security, Business Architecture Technology, and Change Management.

Chicago, Illinois, Us

Core Responsibilities: • Direct corporation’s communication divisions (Customer Care, Client Services and Collections)• Lead the international legal and regulatory enterprise risk and compliance efforts.• Manage the requirements related to Payment Card Industry ("PCI'), Sarbanes-Oxley Act ("SOX"), Gramm–Leach–Bliley Act ("GLBA"), Fair Credit Reporting, the Fair and Accurate Transactions Act and the Right to Financial Privacy Act. • Liaison for internal and external auditors, regulators and media inquiries.• Governance Officer responsible for managing litigation cases, professional complaints and audit recommendations. • Committee leader of a Risk Management Charter with emphasis on risk mitigation / monitoring industry environment.• Member of the Change Management Committee monitoring the implementation of software and program changes.• Corporate Librarian responsible for version control of all contracts, agreements, and custom forms.Significant Measurable Accomplishments• Restructured communication divisions merging two vertical business units to streamline processes and reduce costs resulting in a 41% savings and reinforced clear and united external communication. • Conceptualized website redesign featuring e-Commerce functionality, created marketing materials and all notifications sent to customers and clients as well as contributed to corporate Strategic Plan and Mission Statement. • Developed periodic reviews and audit processes for clients including building business profiles, collecting and analyzing financial statements, and presenting quarterly performance reports.***Got Promoted - See Above.

Chicago, Illinois, Us

Core Responsibilities: • Oversaw the transition from insurance premium finance to consumer finance based portfolio.• Managed changing state license requirements, regulatory audits and exams. • Developed fraud detection initiatives to analyze new portfolio performance.Significant Measurable Accomplishments • Worked with business unit leaders and drafted policies and procedures for cross training all Operations employees.• Served as Interim Director of Human Resources recruiting new staff, performing various background checks, explaining benefits, making offers, delivering reprimands, and terminations.***Got Promoted - See Above.

Chicago, Illinois, Us

Core Responsibilities: • Responsible for the management, training, development, evaluation and mentoring of 17+ customer service and mail processing representatives and the overall success of the department.• Handled all escalated customer inquiries. Significant Measurable Accomplishments• Restructured and streamlined all departmental processes, implemented a set training schedule, created a performance matrix and an efficient format for interdepartmental communication.• Reduced abandonment rate from 37% to 4% within 6 months and implemented a first call resolution standard. • Organized, analyzed and presented detailed data reports for Operations functions that had regulatory impact. • Enhanced and promoted company voicemail and website technology including re-scripting the entire voice menu system and creating full color marketing materials promoting new website functionality.***Got Promoted - See Above.