Senior Director Of Operations & Digital Services, Healthcare
CurrentMarketing professional that delivers high-quality marketing services to small businesses in the healthcare space.• Oversees all digital products including but not limited to paid search, organic search, social media, and other related ancillary products.• Creates alignment with executive leadership to scope, develop, and launch solutions in an efficient and profitable manner.• Executes management for external teams and vendor relationships.• Stays on top of industry trends and applies them to agency workflows.• Manages digital team workflows and holds team to high standard of execution.• Manages internal expectations for what can be delivered within a given time frame and budget.• Ensures recurring and singular project deadlines are always hit and communicating with necessary stakeholders if they will not be.• Evaluates the digital team output and services provided and investigates areas where improvement is needed, developing a plan and strategy to achieve goals.• Oversees digital media projects and client budgets to promote agency and department profitability.• Regularly reports results to business executives and necessary stakeholders.• Owns weekly one-on-one meetings and helps develop and nurture team members’ growth, defining goals and milestones.• Participates in executive meetings, bringing updates and action items and discussing them with the rest of the agency leaders.• Oversees digital team resource management and hiring of strategists and specialists.• Dynamic and confident presenter for internal teams and clients as needed.
