Anthony Hunter Email & Phone Number

Austin, TX, US

Tustin, CA, US

Ticket requests are managed by logging and tracking incidents in the ticketing system, ensuring timely resolutions and effective follow-up on user issues. Proactive monitoring of IT systems and infrastructure helps identify potential issues before they escalate, contributing to a smoother operational environment. Comprehensive documentation is developed.

Sacramento, California, US

Provided comprehensive Help Desk support to Goldman Sachs agents, efficiently managing office equipment, including computers, printers, and network devices. Proficiently handled tasks involving Active Directory, Remote Desktop Assistance, and VM Ware support. Utilized Salesforce CRM, and Service Now, to track and prioritize all cases, ensuring compliance.

Arlington, Virginia, US

In this role, I provided troubleshooting and escalation support, handling complex cases and routing them to Tier II and Management teams when necessary. My responsibilities included documenting voice and data service issues reported via Email and the Emergency Line, ensuring accurate and detailed records.I worked with multiple systems and databases.

Detroit, Michigan, US

In this position, high-touch concierge level desk support was provided to select advertisers and owners of infotainment systems. The management of client request tickets occurred through various channels such as chats, emails, phone, or the Internet, tailored to the specific requirements of each client. Additionally, minimal WiFi support for infotainment.

Chicago, IL, US

Held a sales position in the home services and fitness industry, where I successfully managed cash drawers at the beginning and end of each shift. My performance consistently met and surpassed standardized sales targets, as they frequently changed to achieve quota. After approximately one year, I earned a promotion to the Electronics department, where I.

Boston, Massachusetts, US

In this role, I was responsible for organizing and monitoring client data. I efficiently managed a fully integrated program that provided complete visibility and access to our company records. To handle the lifecycle of records, I utilized complex record management software. A key aspect of the position was ensuring data security, and with appropriate.

Associate'S Degree, Information Technology

High School Diploma, Computer/Information Technology Administration And Management