Anthony Iglesias Email & Phone Number

Los Angeles, CA, US

Los Angeles, California, United States

Los Angeles, California, United States

Los Angeles, California, United States

Providing Salesforce Administrator expertise (Salesforce Lightning and Salesforce Classic) to organizations spanning several industries in the healthcare, cannabis, freight, and non-profit spaces. Past and current projects include:- Partner Relationship Management Portal (Channel Management)- Product and Pricebook setup and Revenue Tracking (with and.

Los Angeles, California, United States

- Manage the retention and growth of a $9M book of business for the Southern California and Pacific Northwest territory- Currently leading the Team West territory in secured revenue, $5.7M- Own the end-to-end customer experience from technical implementation to renewal for 60+ solutions and modules- Lead quality assurance by supervising Operations.

Los Angeles, CA

I provided maintenance and reliability teams with expertise on UpKeep, the leading mobile-first CMMS/Enterprise Asset Management System helping deliver reliability and workflow efficiency. Customer Success contributed to UpKeep's #1 rating by Gartner & highest ranking in satisfaction by G2 Crowd. As a Senior Customer Success Manager I: - Managed half of.

Greater Los Angeles Area

Greater Los Angeles Area

- Pioneering new SaaS Customer Success Management team to reduce historical churn- Managing largest Mid-market portfolio on the team - a total of $2.25M Annual Recurring Revenue- Currently leading quarter's highest ARR retention- First quarter renewal ARR retention at 84% for assigned territory, above historical company-wide average- Second quarter renewal.

Greater Los Angeles Area

Greater Los Angeles Area

- Pioneered new hybrid inside account management team to foster high-volume growth across the U.S. and Canada- Created high volume of relationships with schools and districts via email and phone- Provided internal training and consulting on several K-12 marketing campaigns- Exceeded monthly goals by average of 80% throughout the '16-’17 school year.

Southern California

-Provided personal/professional support to teachers and students with online content sponsored by partners such as the NHL, NFL, NBA, MassMutual Foundation, and City National Bank- Supported a mid-market and enterprise book totaling $1M+ -Grew active usage in assigned region by more than 110%; 190+ schools and 11,000+ students-Fostered the certification of.

Los Angeles, CA

- Instructed Math intervention class with emphasis on number sense- Implementing pilot Blended Learning model at the middle school level - Introducing Common Core State Standards and strategies with a social justice framework- Designing a blended campus Leadership and Ethnic Studies curriculum- Raised over $3,000 in private and public sponsors for student.

Los Angeles, CA

Selected to be a member of the 10% of admitted applicants (from approximately 57,000 applicants nationwide) to join national teacher corps of college graduates and professionals who commit to teach in under-resourced public schoolsTaught at Carver Middle School, located in South Central, under faculty supervision while being trained in an intensive summer.

As undergraduate ambassador, presented well-received material during tours and information sessions of up to 250 people. Assisted hundreds of high school students and families with the application process through various communications.

Chicago, IL

Work directly with senior staff members on projects that are essential to electing Democrats in the State of Illinois. Responsible for assisting Staff with day to day political work. Typical tasks of a Political Fellow include but are not limited to direct voter contact, staffing candidates, verifying political documents and voter databases.

Evanston, IL

Collaborate with Northwestern undergraduate admissions office to increase Hispanic/Latino student enrollment, which increased 6.7% to 8.2% in 2010. Initiated first Regional Coffee program, aimed towards developing connections between volunteers and prospective students. In charge of all minority enrollment programming throughout the academic year.

B.A., History, Latina/O Studies

Activities and Societies: Omega Delta Phi Fraternity, Inc. Alpha Alpha Chapter, Northwestern University Hispanic/Latino Student Alliance.

Single Subject Mathematics Credential, Secondary Education And Teaching, Education, Gpa: 4.0