Anthony A. Email & Phone Number

Chicago, Illinois, United States

Leading an e-Commerce fulfillment center for Sam’s Club.

Atlanta Metropolitan Area

Led end to end operations in an AMXL Fulfillment Center that specializes in high value, heavy/bulky and long packages that require speciality handing. Leading a team of 600+ employees from entry level to Sr. Operations manager, including three tiers of salaried managers. Driving significant year over year (YOY) improvements across Safety, Quality, Employee Engagement, Customer Service, and Cost.Delivered annualized variable cost savings of $3MM, beating network cost targets for first time in building history. Used Lean principles and a project management approach to empower my team of managers to lead cost improvement projects using Plan, Do, Check, Act cycle.Partnered w/Reliability Maintenance Engineering to reduce PIT repair costs 15% YOY via root cause analysis.Owned 13-week S&OP volume, averaging under 3% MAPE on $5MM in weekly shipping volumeDelivered 16% YOY improvement in Recordable Injury Rate and 93% improvement in Lost Time Incident Rate; beating network averages for those and All Injury Rates by 23%. Delivered improvements of over 40% YOY in Inventory Health, 21% YOY in Outbound quality, 32% in Inbound Quality and 150bps in Delivery Estimate Accuracy.Reduced salaried leader attrition 80% YOY through genuine development and engagement programs. Reduced associate attrition 20% YOY. Improved overall employee engagement 65%, breaking the record for the site.Improved diversity and inclusion by hiring and developing a senior team with diversity across gender, race/ethnicity, age, education and more. Relaunched affinity groups in the building through an affinity fair and engagement activities. Launched activations both within the building and outside the building which saw ATL8 donate to Toys for Tots, provide personal care supplies to actively deployed members of the military, and books to local schools in the Atlanta area to encourage reading.

Atlanta, Georgia, United States

Created and led strategy for Learning & Development, Content, and Technical Writing to support the entire Amazon Diagnostics value chain including two laboratories and over 1100 Amazon sites globally. Built a high-performing Learning team from scratch, hiring six L&D professionals internally and externally to support onboarding and training of over 500 employees across clinical laboratory functions, program management, technical and non-technical product management, finance, business development, quality, and more.Supported CAP, CLIA, and ISO accreditation of two COVID-19 testing laboratories in the US & the UK that processed over 30,000 COVID-19 PCR tests/day, totaling 5+ million tests from the US, UK & EU. Established training curriculum & permissions management for critical roles in a global healthcare operation, contributing to 3 Emergency Use Authorizations from the FDA during the height of the global pandemic.Merged Learning with Content and Technical Writing teams to streamline content development across Learning, Content, and Quality Management systems built to exceed regulatory standards in the US & the UK. Leveraged AWS technical writing standards to improve scalability and consistency authored content.Authored FAQs and A+ Content to launch Amazon’s direct-to-consumer COVID-19 PCR test kit in the US and the UK for children and adults.Partnered with organizational and cross-functional leaders to drive improvements in the user experience for our on-site sample collection operation. Improvements spanned across UX and design, adjusting staffing models to reduce wait times, and offering this free benefit to employees on day 1 during their onboarding experience.Scaled best practices for learning and talent development across Amazon’s healthcare business including Amazon Pharmacy & PillPack, and Amazon Care.

Greater St. Louis Area

Led an org of over 1,000 employees with two tiers of 25+ salaried managers. Responsible for the Amazon Robotics Floor, Outbound Pick, Inventory Control & Quality Assurance, Data Analytics and Learning & Talent Development.Created video training content to support onboarding of over 125,000 US employees with social distancing.Improved pick rates 12% and support rates 34% through engagement and training, saving $3MM/year.Led the department with the lowest injury rates in the building through root cause analysis, engineering controls, and administrative controls. Engineering controls included reducing reach for outbound pick employees by adjusting pick logic to concentrate high frequency picks closer to the picker’s body. Administrative controls included improving the efficacy of audits by adding a feedback loop for continuous improvement, and creating short video modules to deploy to pickers to emphasize the importance of using a ladder and bending at the knees to operate in your power zone. Reduced injuries 25% YOY using this statistically-driven root cause analysis of injuries.

Greater St. Louis Area

Learning Operations Manager for the launch of the first Amazon Robotics Sortable Fulfillment Center in Missouri. Responsible for onboarding over 10,000 employees from Tier 1 entry level employees to Level 6 Operations managers across all operations departments as well as support teams. Outperformed 2019 launches across the majority of KPIs for learning, safety, and operations.Led and scaled innovative changes to onboarding by scaling a video training across 10+ sites in the United States, providing a consistent and improved training experience for over 100,000 employees and providing a scalable solution for effective training during the COVID-19 pandemic when social distancing protocols fundamentally changed Amazon’s ability to onboard employees in mass. This reduced training hours while simultaneously improving speed to proficiency for productivity and quality.Improving new hire satisfaction by 15% through statistically-driven analysis of Day 1 survey, and implementing GEMBA for Learning Ambassadors & Trainers.Created video training to standardize content delivery, improving training cost 27% and learning curve 10%.

Baltimore, Maryland Area

Responsible for training over 5,000 employees from Tier 1 entry level associates to Level 6 Operations Managers (leader of leaders). Onboarded ~50 employees per week across all departments within Operations including Inbound, Outbound, and Quality functions. Also provided a one-week training experience in Operations to support team members in Safety, Finance, IT, HR, Loss Prevention, and more. Led planning an execution of network actions for safety, quality, and productivity at the site.Streamlined headcount by 40%, improving Learning spend by ~$416M/year.Applied adult learning theories to Training Within Industry (TWI) programs. Modernized training content by converting written content to video where applicable, thereby standardizing the delivery of most training content. This gave trainees more time on the floor in the process path they were learning, and it also enabled trainers to focus more on coaching and modeling of behaviors and less on content delivery. This reduced the average training hours spent per trainee by 25%, improved speed to proficiency over 10% and increased the productive hours in the first week of hiring.

Baltimore, Maryland

Owned the Robotic Storage Platform 24/7 for one of the highest volume sites in North America.Used Six Sigma approach to reduce lost & damaged product 42% in 12 weeks, saving $2.1MM/year, decreasing customer concessions, and increasing uptime for Outbound pickers.Led the implementation of Amazon Robotics’ first generation of Robotic Tech Vests that ensure workers on the robotic storage platform are kept safe while going to clear obstructions and reset/repair robots.

Baltimore, Maryland Area

Area Manager across Inbound operations, Outbound operations, and Inventory Control & Quality Assurance.Led the consistent #1 performing team for Outbound pick rates and Inventory count accuracy, saving over $700M/year in variable costs due to labor.

Greater New York City Area

-Supply Planner for Hair Care Category in North America (Suave, Axe, Nexxus)-Supported launch of Nexxus.com (Unilever's first direct-to-consumer business)-Responded to urgent demands to increase sales of club business in excess $15MM-Optimized inventory to improve customer service while reducing trade working capital-Supported innovations and transitions to ensure on-time delivery while minimizing business waste

Liverpool, England, United Kingdom

Short term assignment supporting global hair care procurement strategy for Unilever. Responsible for ensuring material supply availability.Aligned Global Material Resilience with Supply Chain Responsiveness for Personal Care. Led simplification of component portfolio for TRESemme to reduce costs and complexity of the supply chain. Completed risk assessments for new materials used in innovation projects for Hair Care.

Greater New York City Area

-Own timelines and networks for global product launches in global Hair Care business-Determine supply chain feasibility and CAPEX requirements for new products, brand extensions, and product renovations-Partner with Marketing, Procurement and R&D to execute global strategy and increase speed to market

Owensboro, Kentucky Area

-Scheduled POs for a $600MM/year food business-Responded to material shortages and equipment breakdowns with prompt scheduling solutions-Managed inventory of raw materials to support production requirements-Owned and reported schedule attainment and output reliability-Optimized weekly order sequencing to reduce the cost of changeovers

Owensboro, Kentucky Area

Production Supervisor (2nd Shift, Packaging)-Ensure the safe production of quality pasta sauce-Improve OEE and reduce cost by increasing case yields-Revamp training program for Owensboro site-Establish Document Control Process for Standard Operating Procedures

Owensboro, Kentucky Area

-Retail Sales, Marketing, and Merchandising-Sell-In new promotional displays across multiple channels of trade-Build displays and execute in-store strategy-Ensure On-Shelf Availability and In-Store Visibility at over 15 retail locations

Ann Arbor, Mi

• Researched on-campus branding and recruitment• Reviewed and edited resumes, cover letters, personal statements, etc

Greater Los Angeles Area

• Managed four vendors to order $225M in change parts for a new product portfolio of 10MM units/year• Led design and execution of twelve line trials for products that account for over 12MM units/year• Redesigned change parts for 43% more visibility of label mix-up prevention controls• Conducted process capability analysis and risk assessment for filling and packaging of new products• Led revamp of business plan to update all product recipes in SAP for accurate costing and capacity planning

Greater Los Angeles Area

• Created automated, real-time Overall Equipment Effectiveness report – 60 hours/month saved• Led Nonconformance investigations to release $500M in product and avoid $35M/month in labor cost• Improved cleaning effectiveness by 50% through FMEA for Corrective and Preventive Actions project• Wrote 12 Standard Operating Procedures for Current Good Manufacturing Practices compliance

Skillman, Nj

• Improved allocations process through Excel macros and process improvement– 20 hours/month saved• Applied statistics and automation to revamp trade inventory analysis and report – 2 hours/month saved• Maintained 35% forecast accuracy for 50+ products for customers comprising ~30% of J&J shipments• Resolved over $10M in unidentified deductions on diversified accounts

Ann Arbor, Mi

Center for Ergonomics• Developed low-cost method of quantitative pre-op and post-op analysis of MCP joint arthroplasty• Created 3D rendering 300% more accurate than existing manual method–based on confidence intervals• Won 2009 ABRCMS Poster Session & 2009 CIC-SROP Conference Awards

Cleveland/Akron, Ohio Area

Biomedical Engineering• Characterized axicon lens to specification for high-resolution Optical Coherence Tomography system• Achieved desired specifications spot size, depth of focus, and intensity sufficient for high-res imaging• Used ZEMAX software for optical design and conducted beam analysis using point spread functionsLEADERSHIPPresident & Treasurer – NSBE, Atlanta University Center March ’07 – March ’09• Increased executive board candidacy 400% Year over Year (YOY) via Freshman Leadership Program• Increased paid membership by 35% YOY and meeting attendance by 30% YOY• Increase budget 80% YOY by developing relationships with corporate sponsors

Greater New York City Area

Optimized method of nanoscale catalyst formation for aligned, ordered CVD nanotube growth. Worked regularly in cleanroom and chemical lab to prepare substrates and carry out experiments. Experience with SEM, AFM and Reactive Ion Etcher among others.

Bachelor Of Science - Bs, Industrial Engineering

Bachelor Of Science - Bs, General Science

Bachelors Of Science, Industrial Engineering

Activities and Societies: NSBE, IIE

Bachelors Of Science, General Science

Activities and Societies: National Society of Black Engineers (President), John H. Hopps Research Scholars Program (President), Resident.