Anthony Day Email & Phone Number

Cincinnati, Ohio, United States

Responsible for coordinating the process of selecting, evaluating, prioritizing and executing book transfer opportunities. Accountable for book transfer results including profit, growth, retention, close ratio, and agency experience. Collaborates across the organization with Distribution, Product Management, Underwriting, Service Centers, and Home Office. • Led Midwest region to be the only exceeding Written Premium Plan in 2016 with $18.3M written against a goal of $17M• Represented Book Transfer in cross functional team securing $10M transfer from individual agency.• Leader of Closed Loop Feedback program to survey agencies in order to identify and implement process improvements

Drives profit by improving loss cost avoidance and rate for risk in the states of NY , MA and RI through trend analysis, developing and implementing solutions at Product, State, Region and Agency levels in collaboration with internal team members. Identifies and analyzes agency portfolios with loss ratio concerns and create action plans to improve profitability. Utilizes a variety of data tools for analysis including but not limited to Teradata, SAS, Excel, Salesforce and data cubes. • Achieved $10.4M ROI in 2015 against an individual plan of $5.7M• Identified issue with rating of Deferred Drivers in MA resulting in premium reduction being given to policies incorrectly. Presented the findings to the State Team to initiate necessary revisions for profitability• Earned multiple awards since for Exemplary Leadership, Teamwork and Collaboration, Leveraging Analytics and Technology, Hard Work and Extra Effort, and Improving Efficiency• Leader of the EOS Group for Development and ‘Let’s Talk’ Department meetings and 2015 EOS overall• Completed Phase I of the Manager Role Preview Series• Guided changes for Email Management Integration Phase II requirements, testing and implementation• Lead calls with Distribution and Underwriting to deliver Agent Review findings and action plans• Identified Agents with high quote volume and low issue numbers for a call-out program conducted to improve the hit ratio. All agents saw .5% or more improvement during the calls.• Completed online Harvard MangeMentor Courses for Team Management and Negotiating and Persuading Others• Created and presented to the Underwriting Department How to Produce an Effective Development Plan

Ensure profitability for the Upstate New York Territory consisting of 122 owner master codes. Demonstrates complex decision-making with little to no supervision, making subjective quality exceptions where appropriate in order to retain profitable business. Communicates with assigned agents on any rejected risks to educate on market appetite and explain underwriting guidelines. Markets Company products and services to agents and actively participates in the agency management process. Provides technical support, training and problem solving for other underwriters. Responsible for working with and protecting confidential and proprietary customer and Company information• Lead New York Agency Roundtable meetings representing the Underwriting department during New York Agency Roundtable meetings to introduce Safeco to the Agency force and upcoming conversion process• Trained new agents on Safeco procedures, guidelines and standards by promoting a customer centric relationship • Developed functional requirements for the new Email Management Integration project• Lead training and troubleshooting of the Email Management program when introduced to the Underwriting Department• Earned the EMS Group Award for Excellence in 2008, 2010, and 2011• Earned the Liberty Mutual Top 10 Award in 2010, 2012, and 2014• Earned multiple awards Exemplary Leadership, Teamwork and Collaboration, Hard Work and Extra Effort, and Improving Efficiency• Acquisition and development of new college hire employees by attending career fairs, interviewing, training, and mentoring

Bachelor Of Science - Bs, Business Administration And Management, General, Cum Laude

Bachelor’S Degree, Marketing, 3.69