Aerotek is a leading recruiting and staffing provider, specializing in technical, professional and industrial recruiting and staffing services and we work with industry-leading organizations to give you access to positions you might not find on your own. Learn more about how we can work together at Aerotek.com.Working on the Position Like: Health Care Industry:*Care Manager *Case Manager *Pharmacy Technician*Medical Biller Financial Service:*Student Loan Advisor Retail Industry * Inside Sale Representative *Customer Service Feel free to reach out to me at 303 502 1192 Extn. 55338 or drop me an email at anyesuda@aerotek.com

TEKsystems® is a leading provider of strategic Information Technology and communications services. Partnering with companies of all sizes in virtually every industry, we help optimize the business value of IT and communications by adapting our ability to match talented professionals with companies in need of services or technical expertise. Our technical workforce, located in over 100 offices throughout the United States, Canada and Europe, includes more than 20,000 IT professionals.With more than 25 years of experience, we annually deploy 70,000 technical professionals from 90 locations throughout North America, Europe, and Asia. Our capabilities include IT and communications staff augmentation and direct placement services; managed, project-based, and outsourced applications and infrastructure services; education services; and comprehensive workforce management solutions.• Attended networking events that created leads of new potential consultants and clients and resulted into a new account for the company • Helped to build network for the future Digital & Creative department • Recruit on Business Analyst, Data Analyst, Project Manager roles for TEKsystems’ clients including 82 percent of the Fortune 500• Developed recruiting strategies to identify qualified candidates by using LinkedIn and internal database

Responsible for acting as a liaison between customers and companies. Assists with complaints, orders, errors, account questions, billing, cancellations, and other queries.Resolve customer complaints via phone.Use telephones to reach out to customers and verify account information.Greet customers warmly and ascertain problem or reason for calling.Cancel or upgrade accounts.Assist with placement of orders, refunds, or exchanges.Advise on company information.Take payment information and other pertinent information such as addresses and phone numbers.Place or cancel orders.Answer questions about warranties or terms of sale.Act as the company gatekeeper.Suggest solutions when a product malfunctions.Handle product recalls.Attempt to persuade customer to reconsider cancellation.Inform customer of deals and promotions.Sell products and services.Utilize computer technology to handle high call volumes.Work with customer service manager to ensure proper customer service is being delivered.Close out or open call records.Compile reports on overall customer satisfaction.Read from scripts.Handle changes in policies or renewals