Buying / Importing VELUX roof windows form Europe Sales of VELUX roof windows (from quote to invoice)Managed installation team in Cape TeamLiaised with sub dealers in Johannesburg and Durban re effective communication of product information and salesCo-ordinated and attended trade exhibitions nationally Attended product and information training in Portugal Developed and implemented marketing planIdentified leads, arranged and attended meetings with architects, trade professionals and direct clients (including cold calling)

Strategic development of new departmentManagement reporting and forecasting of financials and sales and marketing results Creating and packaging products specific to the domestic and regional traveller (groups and FITs) Negotiating SA resident rates and special offersCreating and maintaining database of agents and direct clientsAssisting with the production of marketing material Liaising with travel club magazines re distribution of travel packages and products Consulting and booking (from start to invoice) of groups and FITs to Namibia and South Africa

Selling travel packages (including air and land services) to global destinations via eTravel consultantsQuotations and itinerary planning for groups and FITsBooking and invoicing all relevant services

Managed the Africa Department Negotiated rates with key suppliers and preferred partnersAnalysis and cost comparisons of competitors Packaging of services for Marketing department (online and offline)Training of staff on products and packagesCo-ordination of educational workshops for staff and agentsOverseeing quotations and reservations made by team membersClient services including resolving account and reservation queries

Inbound: quotations and itinerary planning for international clientsCo-ordinating, booking and invoicing all relevant services

Inbound: quotations and itinerary planning for groups and FITsOutbound: regional booking of accommodation and car hireCo-ordinating local and regional tours for both domestic and international clients and booking relevant servicesConferences and special eventsVisa applications and Forex