Albert's Cleaning LLC specializes in professional window cleaning services for both residential and commercial clients. With a reputation for exceptional service and attention to detail Albert's Cleaning provides service in and around Dodge/Fond Du Lac counties. As a family-owned business, we prioritize building strong relationships with our customers, treating them like family every step of the way. With Albert's Cleaning, you can expect top-notch results, reliability, and a commitment to customer satisfaction.Mission Statement: At Albert's Cleaning LLC, our mission is to provide exceptional window cleaning services to our valued customers while upholding our core values of hard work, professionalism, and treating you like family. We strive to go above and beyond industry standards, delivering pristine results that enhance the beauty and functionality of our clients' properties. Through our dedicated service, we aim to build long-lasting relationships with our customers, earning their trust and becoming their go-to choice for all their window cleaning needs. With a focus on excellence, reliability, and customer satisfaction, Albert's Cleaning is committed to creating clear and sparkling windows that bring joy and brightness to every space we serve.

- Helped train 5 new hires on our loan management process and how to work a loan from application through close.- Selected twice as a peer mentor to assist with onboarding and training- Acted as the point of contact between clients and underwriters- Advocated for clients based on their unique situations- Consistently received positive survey reviews from clients when closing their loans- Promoted from a support position to a loan processing position based on my organization and work ethic- Managed a pipeline of both refinance and purchase mortgage loans- Consistently handled more than 25 loans at a time and occasionally managed 60 loans at one time- Learned on the job with minimal initial training- Met company objectives to become a commissioned loan manager within 6 months (ahead of target)- Assigned tasks to and oversaw the completion of tasks for 4 client concierges- Reviewed loan documents and determined if they were correct based on knowledge of underwriter requests- Assisted other loan managers while they were out of the office for extended periods with the goal of leaving accounts in better shape than when I took them on- Received a bonus for managing another loan managers accounts and improving the cleanliness of client information- Worked remotely, full time

- Supported a team of 4 loan originators and 4 loan processors to gather documents and interact with clients- Made outbound calls to clients to gather documents and refresh them on the loan process- Managed client expectations and resolved disputes- Escalated client concerns and questions to the appropriate team member when needed- Assisted team members in completing tasks as needed- Reviewed loan documents and determined if they were correct based on knowledge of underwriter requests- Proactively learned about underwriting requirements to anticipate requests and reduce additional document requests - Completed a project to document and advise on wiring instructions from all major banks and credit unions in Wisconsin- Was selected as part of a pilot program, “loan manager lite”, to train concierges to be able to fill in as loan managers on an as-needed basis

- Developed new business and maintained relationships with current Fortune 500 and regional manufacturing clients- Completed 80+ cold calls per day- Oversaw and managed the activity of two employees- Managed the lead generation pipeline of new accounts and divvied out leads based on salesperson capacity- Identified new ways to qualify leads using LinkedIn Sales Navigator which led to higher conversation rates- Lead meetings to determine future capital project engineering needs. - Interviewed candidates for engineering and project management roles - Used job boards such as indeed.com and LinkedIn to find candidates for roles I developed and identified- Worked as a full desk recruiter and business development lead- Evaluated our current research process to find inefficiencies and improve processes.- Met with and evaluated new software vendors. - Researched clients using Dun & Bradstreet, LinkedIn, and Mindscope: Cura.- Remote, worked from home (beginning March 2020 due to Covid)

- Business development, Lead generation, Lead management, Lead qualification- Salesforce lightning, Gong.io, Marketo - Comfortable explaining a complex suite of SaaS tools- Completed 35+ cold calls per day- Mentored a BDR through our 8-week internal sales training process- Conducted research into my assigned territory to find undiscovered prospects- Conducted discovery calls to qualify leads - Was selected to work with the top producing territory account manager based on pipeline development- Worked along side marketing to A/B test campaigns to produce warm leads for sales using Marketo- Was selected as 1/4 BDR's to pilot the "White Glove" pilot program - Used Gong.io to review sales calls and build call scripts- Researched potential clients using company websites, LinkedIn, and cold calling to determine potential fitQualifying and creating leads through phone, email, and social channelsUse discovery to conceptually match prospects with one or more of our software solutionsManage territories and accounts for a team of 3 field sales repsMentored a peer through our rigorous, in-house, sales training processWorked from home (WFH), Remote 1-2 days per week

- Conducted discovery meetings regarding life and health insurance needs- Traveled throughout Illinois to conduct sales calls- Studied for and passed my life and health insurance certifications- Attended sales trainings in Illinois and Missouri for up-and-coming interns- Used networking skills to develop leads and build my pipeline- Financial planning- Life/Health insurance certified- Warm market prospecting- Referral prospectingNetworked through my warm market to determine and create qualified leadsComfortable being uncomfortable - led conversations around Life insurance and Savings with family and peers

Flew Directly from my semester abroad in Slovenia to Charlotte, N.C.Returned to work the day after arriving back in the United States. Met my goal for the summer in apx. 2 mo.-Door-to-door sales selling annual service agreements/contracts -Worked outside my home state -100% commission-1099 - Negotiated the price of contracts- Took payment directly at the point of saleEarned company cruise for top salespeopleUnseated regional and national pest control companies in the territory I was assignedMastered demonstration based sales processes

-Door-to-door sales selling annual service agreements/contracts -Worked outside my home state -100% commission-1099 - Negotiated the price of contracts- Took payment directly at the point of saleMet my goal for the summer in 3.5 months (75 sales)Earned company cruise for top salespeopleUnseated regional and national pest control companies in the territory I was assignedMastered demonstration based sales processes