Anthony Mania Email & Phone Number
@topconmedical.com
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Who is Anthony Mania? Overview
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Anthony Mania is listed as CSR Returns Repairs Specialist at Corza Medical, a with 908 employees, based in Denville, New Jersey, United States. AeroLeads shows a work email signal at topconmedical.com and a matched LinkedIn profile for Anthony Mania.
Anthony Mania previously worked as Customer Service Representative at Topcon Healthcare and Customer Service Representative at Topcon Medical Systems. Anthony Mania holds B.A, English Language And Literature, General from Montclair State University.
Email format at Corza Medical
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AeroLeads found 1 current-domain work email signal for Anthony Mania. Compare company email patterns before reaching out.
About Anthony Mania
A customer support specialist with almost 15 years in the industry. Strong technical background with the tools to adapt to any companies needs. The study of the written word also allows me to add another layer to the customer support experience.Always looking for a new challenge in order to build my skills further as well as learn new skills.
Listed skills include Customer Service, Troubleshooting, Customer Satisfaction, Microsoft Office, and 40 others.
Anthony Mania's current company
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Anthony Mania work experience
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Customer Service Representative
Current
Csr Returns Repairs Specialist
Customer Service Representative
Process repairs and returns for a variety of ophthalmic instruments from major corporate customers such as Wal-Mart, Luxottica, and National VisionResearch parts for end users as well as corporate clients using repair manuals and instrument diagrams.Work closely with the repair department in order to convey the issues with the instruments ensuring that they are repaired properly. Preform basic technical support for common instruments in order to decipher if repair is necessary.
Business To Business Support Specialist
Listed below are four different positions that I had while with Total Tech Solutions.Technical Support Phone AgentHandled technical support specifically for Samsung commercial products such as large format displays and hospitality televisions.Service Account SchedulerIn charge of initial triage for repairing Samsung televisions and home appliances. After the initial triage I scheduling specific field technicians based on customer location. Service Warranty Assistant ManagerManaged a small team that handled in coming parts orders and warranty claims through email for Samsung commercial printers. I was also in charge of setting up and entering exchanges for a contract Samsung had with the State of California.Business Printer Product SupportWorked directly with the Samsung Printer Product Support Assistant Manger. I was the highest level of technical support for Samsung printer dealer field technicians. I managed my own queue for tickets open and preformed daily follow-ups with field technicians. In addition to all of that I tested Samsung printers in a lab setting, including testing firmware directly from Samsung Korea.
Technical/Sales Support Agent
Sold parts on the phone for electronic and home appliance products. Assisted online customers with questions regarding specific parts that we sold. Collected parts sales data for a monthly report and compiled it into a report for the owner of the company.
Technical Writer
In charge of online content for consumer electronics as well as informational systems. I also managed call center agents as well as creating content for training. The content consisted of trouble shooting guides, how-to guides, and frequently asked questions.A part of creating technical content that was integrated into SAP for Tier 1 & Tier 2 agents to utilize while on the phone with end users.
Technical Support Agent
As a Tier 1 Technical Support Phone Agent I helped end users with technical support questions related to products such as televisions, DVD/Blu-ray players, and home appliances. This involved setting up service for these products if a resolution could not be made over the phone.As a Tier 2 Technical Support Phone Agent I handled technical support escalations from Tier 1. Tier 2 support also tested firmware that was given directly from Korea. I also submitted some guides for Samsung's internal support site.
Anthony Mania education
B.A, English Language And Literature, General
As, Liberal Arts
Frequently asked questions about Anthony Mania
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What company does Anthony Mania work for?
Anthony Mania works for Corza Medical.
What is Anthony Mania's role at Corza Medical?
Anthony Mania is listed as CSR Returns Repairs Specialist at Corza Medical.
What is Anthony Mania's email address?
AeroLeads has found 1 work email signal at @topconmedical.com for Anthony Mania at Corza Medical.
Where is Anthony Mania based?
Anthony Mania is based in Denville, New Jersey, United States while working with Corza Medical.
What companies has Anthony Mania worked for?
Anthony Mania has worked for Corza Medical, Topcon Healthcare, Topcon Medical Systems, Total Tech Solutions Ltd, and J And J International.
How can I contact Anthony Mania?
You can use AeroLeads to view verified contact signals for Anthony Mania at Corza Medical, including work email, phone, and LinkedIn data when available.
What schools did Anthony Mania attend?
Anthony Mania holds B.A, English Language And Literature, General from Montclair State University.
What skills is Anthony Mania known for?
Anthony Mania is listed with skills including Customer Service, Troubleshooting, Customer Satisfaction, Microsoft Office, Microsoft Excel, Problem Solving, Training, and Teamwork.
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