Anthony Muniz Email & Phone Number

2056 Vista Pkwy 4Th Floor, West Palm Beach, Fl 33411

Supports a team of a 10 project managers in tasks completions, reassignments, forecasting, and maintenance of data in order to adhere to deadlines and expectations. Manages financials and invoicing inbox for District Operations and Engineering teams assisting in budget clean up efforts and PO closures for construction teams.Responsible for updating tracking systems in and out of PowerBI in order to ensure accuracy and integrity of data deliverables used for daily and weekly manager meetingsProvides ad hoc reports as requested along with administrative support on quarterly workflows, meetings, and presentation set ups.Led initiatives on various KPI clean-ups via weekly reports and one-on-one coaching with project managers on phone calls and zoom sessions. Assists third-party vendors with their compliance status to ensure on-time payment.Responsible for creating and maintaining Excel-based progress reports for administrative teams and project management teams providing insight into areas of need via graphic charts.

West Palm Beach, Florida, United States

Developed and implemented strategic sourcing strategies to attract top talent from diverse pools using social media, job boards, and networking events.Managed applicant tracking systems (ATS) to maintain organized and efficient recruitment workflows, ensuring a positive candidate experience.Conducted thorough candidate screenings, including resume reviews, phone interviews, and in-person interviews, to assess qualifications and fit.Organized and participated in career fairs, networking events, and other recruitment activities to promote the company's employer brandGuided hiring managers on best practices for interviewing and candidate selection, ensuring a consistent and effective recruitment process.Championed a mentorship culture within the recruitment team, promoting knowledge sharing and continuous professional development.

Boca Raton, Florida, United States

Manually entered item details, attributes, descriptions, and nutritional information within our portal for the purpose of online viewing and shopping.Reviewed and manually corrected tax code reports received daily in regards to the upcoming items being placed on the website for sale.Made biweekly trips to the office to retrieve boxes of sample items sent over from vendors and suppliers requiring updates and/or complete item set up. Performed quality control tasks on items already within our platform to ensure accuracy and consistency across brands.

Palm Beach Gardens, Florida, United States

Wrote complex code via SQL and DAX conjoining various tables within the data management warehouse in order to create a live, interactive, visual dashboard that specifically highlighted various quality issues and provided an overview perspective of the projects.Executed, maintained, and updated SQL queries for reports to be ran daily and sent out to various teams and market managers within the company and it’s subsidiaries. Performed audits and analysis on mined operational, business, and financial data to identify inconsistencies and areas of data migration that need addressing. Held trainings for new employees focusing on data management relationships and the current process of data migration along with the quality issues that may arise. Held one-on-one coach sessions with various market managers going over processes, data inefficiencies, and resolutions. Conducted audits in accordance with the audit plan with the primary objective of evaluating the adequacy, effectiveness and efficiency of the systems of internal control and the quality of ongoing operations regarding data integrity and delivery.

West Palm Beach, Florida, United States

Handled collection calls and customer-initiated supervisor escalations regarding account status and order adjustments.Conducted investigations into flagged customer accounts resulting in verified or deactivated accounts.Sent initial and follow up email correspondence to customers regarding accounts with outstanding payment issues, blacklist warnings, and terms and condition violations. Educated customers on countries that are banned from conducting business with us, along with common issues to avoid when using the device out of the country.Provided ongoing mentorship and training to new recruiters, enhancing their skills in candidate sourcing, screening, and relationship management.Collaborated with hiring managers to understand role requirements and develop targeted job descriptions to attract qualified candidates.Developed training materials, including manuals, presentations, and e-learning modules, to support continuous learning and development for all employees.Trained and supported a team of 20+ employees in Costa Rica on the tasks and skills involved with account review and fraud prevention while ensuring compliance with established internal company policies and procedures.

Boca Raton, Florida, United States

Responsible for answering inbound calls from medical patients in a professional and welcoming tone.Daily tasks involved identifying adverse events and escalating callers to the appropriate medical team with urgency.Responsible for enrolling qualifying patients in promotional programs based on their chosen medication.Responsible for leading the training of an outbound calling program for sample kits of medication.

Palm Beach Gardens, Florida, United States

Responsible for scheduling teleconferences between IME (independent medical exam) physicians. Responsible for reaching out and discussing minimal case details with Dane Street LLC doctors. Responsible for transferring highly detailed medical information between company online portals and applications using Ahshay software and CMS (case management software systems).Assisted in the collections of payments for services via email and over the phone contact.

Wellington, Florida, United States

Aided customers in making purchase decisions by recommending, describing and demonstrating products.Managed a high volume of product listings while maintaining a consistent level of accuracy and quality.Actively participated in training sessions to stay updated on product knowledge and customer service techniques.Handled customer returns and exchanges, following company policies and procedures.

Associate Of Arts - Aa, Communication, General

High School Diploma, Mathematics And Computer Science