Co-founded a small online mochi business in Surabaya, to explore my entrepreneurial spirit, including managing and operating a business. From this business, I have gained valuable experiences in business development, product innovation and development, market and customer analysis, problem solving, financial management, human resources, marketing and sales, and fostering a positive customer relationship. As results, I have:- Successfully launched a new product line on schedule, resulting in 23% increase in sales.- Developed and implemented a customer feedback system, analyzing customer reviews to identify areas for improvement and enhance the overall customer experience.- Successfully reached 1000+ Instagram accounts and increased profile visits by 450+ accounts within a month.- Effectively led and built strong teamwork to 5 part-time employees to manage business operations and marketing.