Anthony John C. Email & Phone Number

Adelaide, South Australia, Australia

Quezon City, Philippines

• Manila’s First-Class Luxury Hand and Foot Spa, with Desserts & Wine, and Spa Events
• Identified a business opportunity and innovated the local hand and foot spa industry by offering unique and 5-star services at an affordable price-range, and establishing a well-known brand.
• Effectively marketed the business by developing a low-cost, high-return, and exciting marketing strategies through digital and social media marketing, public relations, guerilla marketing, referral programs.
• Motivated and disciplined employees through incentives, coaching, team-building, training & development programs.
• Demonstrated excellent crisis management skills when dealing with unsatisfied customers.
• Increased sales by demonstrating creative revenue and yield management techniques.

Meralco Avenue And Sapphire Street, Ortigas Centre, Pasig City, Philippines 1600

• 5-star luxury hotel with 316 guest rooms catering to business & leisure travelers
• Part of the hotel’s pre-opening team and in-charge of all the employee’s hotel & government benefits
• Managed the development and transitioning of the payroll and time & attendance system - from manual to advanced HR management software.

• The Doyle Collection is a group of luxury hotels based in Ireland, UK, and US
• Handled 3 hotels in Washington, D.C.
• Awarded Employee of the Month for March 2013
• Responsibilities includes Recruitment, Training, Benefits, and Employee Relations
• Daily meeting with the General Manager and department heads
• Assisted with the selling & closing of 2 hotels: The Normandy & Courtyard by Marriott

Ayala Ave. Corner Makati Ave. Makati, Philippines

• 5-star luxury hotel with 696 guest rooms catering to business and leisure travelers
• Responsible for handling employee benefits including PAG-IBIG, SSS, Philhealth, and Asianlife
• Revised and updated the Employee Handbook and the Code of Discipline
• Managed confidential government, hotel, and employee files
• Implemented effective ways on how the HRD can better conduct information to its colleagues
• Utilized the company’s HR Management software from the 201 files to the program for efficiency in file management

6071 Palma Street, Rockwell Drive, Barangay Poblacion, Makati City, Philippines

• Publishing company that includes Digital Photographer, Lonely Planet & Olive magazine
• Calculated & analyzed survey results for the event of Digital Photographer Philippines
• Assisted in the photoshoot of food products to be published by Olive magazine

Corner Of Ayala And Makati Avenues, 1226 Makati City, Metro Manila, Philippines

• 5-star luxury hotel with 493 guest rooms catering to business and leisure travelers
• Coordinates with the Asst. Dir. of HR and Recruitment officer for the employment procedures
• Utilized the HRIS software for employee management and file systems, Assists with employee events
• Handles all queries and endorsements that pass through the Human Resources departmentCross-trained in the following departments:Business Center
• In-charge of handling guest requests & used MICROS software system for transactionsFront Desk
• Escorts guests to their room and introduce guests to the hotel facilities

1100 Campus Avenue, Mckinley Hill, Fort Bonifacio, Taguig City, Philippines

• Successfully organized the 2011 JS Prom of Christian Harvest Academy
• Planned, Directed, Staffed and Controlled the success of the event
• Negotiated with suppliers and managed to save 18.75% of the given budget
• Formulated necessary forms for the event such as contracts and Banquet Event Orders

#10 Newport Boulevard, Newport City Complex, Pasay City, Philippines

• 5-star luxury hotel with 342 guest rooms catering to business and leisure travelers
• Meets with the Human Resources team daily to give advice on hotel improvement, employee events & concerns

#10 Newport Boulevard, Newport City Complex, Pasay City, Philippine

• 5-star luxury hotel with 342 guest rooms catering to business and leisure travelers
• Handled all guest requests, queries, and complaints efficiently and effectively
• Worked as Bell Attendant/Door Attendant/Concierge
• Utilized the use of OPERA software for guest rooms and management

1100 Campus Avenue, Mckinley Hill, Fort Bonifacio, Taguig City, Philippines

• Fine-dining restaurant served by Enderun students
• Successfully upsells menu items that are low in popularity but high in contribution margin
• Increased revenue by having returning customers
• Works in events that are catered by Restaurant 101 such as Alay sa OFW by Chef Ron Bilaro (Food Server), Manila’s Best Kept Restaurant Secrets Book Launch (Bartender), Bistro Filipino by Chef Laudico (Food Server)

Bachelor Of Science In Information Technology, Software Development, 6.62/7.0

“Measuring Canopy and Ground Cover from photos” ICT Capstone Project featured on The Islander newspaper 21/11/21.

Bachelor Of Science - Bs, International Hospitality Management - Major In Hotel Administration

1100 Campus Avenue McKinley Hill, Fort Bonifacio, Taguig City, Philippines

High School Diploma

# 3 Eisenhower St., Greenhills San Juan, Metro Manila, Philippines