Anthony Jorgensen Email & Phone Number

Utah, United States

Quality Assurance including testing and debugging software using virtual machines and networks. Automating tests.

Provo, Utah, United States

Enterprise support, Dentrix, SQL Server, OMS Vision, DentalVision

Salt Lake City Metropolitan Area

Systems Administration, Active Directory, Windows Server, VMWare, Networking

Installed and maintained television, internet, networking, and telephony services and equipment in residential and business settings. Worked with customers to understand and provide for their needs and teach them to use our services and equipment. Identified problems affecting services and their solutions. Advised and assisted co-workers on troubleshooting and solving technical problems.Consistently maintained better scores (customers had fewer problems with my work) than any of my teammates and was the only tech in my hiring group or team or, in fact I was the only tech that I'm aware of to reach the highest level of technician in the minimum allowed time. In addition to learning the established repair methods, I was able to identify new problems after our service had been upgraded, find the cause and solution and pass the information onto my teammates and management (and, by extension, to the other teams) to facilitate more reliable service to our customers and fewer repair visits.

Unloaded freight, stocked merchandise and operated computers, registers and heavy equipment. Sought out extra optional responsibilities such as certification in use of heavy equipment (forklift, scissorlift, etc) so that I could be more useful. Developed good people skills in working with co-workers and assisting customers.