Anthony Lacopo Eng Mba Ll.B Email and Phone Number
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Anthony Lacopo is a Canadian entrepreneur and leading figure in the Canadian Customer Experience Management and Business Process Outsourcing (BPO).As the founder of Utopia Image and Humania BPO, he has been working in technology for almost 20 years. His mission is to help companies find effective and efficient personalized solutions for customer experience by putting people at the heart of the process.Following the acquisition of the Humania BPO group by Telus International in May 2023, Anthony Lacopo joined Telus International's team as Vice President, Morocco.Anthony has a Master’s degree in Business Administration from the University of Quebec in Montreal (UQAM), a Bachelor’s degree in Electrical Engineering from the École de technologie supérieure (ETS), and a Bachelor’s degree in Corporate Law from the University of Montreal (UdM) , as well as an Entrepreneurship Certificate from Massachusetts Institute of Technology (MIT).
Académie Lavalloise
View- Website:
- academielavalloise.com
- Employees:
- 9
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Académie LavalloiseMontreal, Qc, Ca
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Chairman Of The BoardAcadémie Lavalloise Aug 2021 - PresentPrivate Elementary French SchoolCompleted the acquisition of the elementary school and its properties in August 2021.
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Vice President, MoroccoTelus International May 2023 - Jul 2024Vancouver, British Columbia, CaIn 2023, TELUS International closed the acquisition of Humania BPO International Group (including Utopia Image Inc.) with headquarters in Montreal and offices in Morocco and France. This strategic acquisition expanded TELUS International outsourcing capabilities into Morocco. -
Founder & CeoTelus International Oct 2017 - May 2023Vancouver, British Columbia, CaHumania BPO is a Canadian company specializing in customer experience management and outsourcing with offices in North America (Canada), Europe (France) and Africa (Morocco). It offers unparalleled expertise throughout the French-speaking world by leveraging the experience of its consultants and its knowledge of the North American market.Call center management, outsourcing administrative support services, strategic and tactical customer experience consulting, operational optimization: Humania BPO supports companies of various sizes in different sectors with integrated customer experience management services.• Anthony built Humania BPO to offer a personalized solution to improve customer experience.• He setup Humania BPO with an ongoing consulting model, to help clients along every step of their customer relationship management journey. • He oversees Humania BPO's international expansion strategy by targeting and developing new French-speaking markets. • He engages in industry discussions to rethink the management of tomorrow's customer experience.
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Founder & CeoUtopia Image Inc. Apr 2006 - May 2023Laval, Québec, CaInternational Holding Company responsible for developing outsourcing capabilities in North America, Europe & Africa. -
Radio Host - The EntrepreneurVoiceamerica Talk Radio - Wtr, Llc Apr 2011 - Jul 2011Phoenix, Arizona, UsEntrepreneurs are the backbone of any nation’s economy. Behind every innovation and success story, there is a vision, and a person who is willing to lay it on the line to get to the next level, whether they are just starting up or managing companies that want to change the world.THIS is entrepreneurship, perhaps the most exciting and misunderstood career in the world.Every week, Anthony Lacopo addresses a key question about entrepreneurship, breaks down the myths around it to find “the real deal”, and shares his personal experience in dealing with the real issues faced by most of you who manage a business or organization.Tune in to The Entrepreneur, every Monday morning 6 AM Pacific Time, on the VoiceAmerica.com Business Channel. -
Director Sales & MarketingIsr Technologies 2006 - 2006Montreal, Quebec, CaISR Technologies is a R&D company that develops high speed wireless communication systems (Modems & Radios). My mandate was to evaluate their product offering and discover potential prospects in this industry. My responsibilities also included; finalizing of a business and strategic plan, development of strategic partnerships, attend international technical seminars (3GSM in Barcelona, IDGA in Washington DC) and have influence on the company’s technical direction. -
Client ManagerFusepoint Managed Services May 2004 - Dec 2005Mississauga, Ontario, CaWhen Fusepoint decided to expand their presence into the Quebec market, I was hired to manage the operations of the business and generate new sales for the company. Being the only person representing the company in Quebec, I was responsible for generating new business, developing and negotiating financial propositions (quotes and RFPs), closing opportunities and finally, implementing the solutions. Because of my particular situation, I was able to understand all parts of the business and therefore was able to bring added value when speaking with potential partners and customers in Quebec. -
Regional Systems Engineer - Optical NetworksNortel 2000 - 2003Ca -
Engineer, Network Planning & Projet ManagementBell Canada 1999 - 2000Montreal, Quebec, Ca
Anthony Lacopo Eng Mba Ll.B Skills
Anthony Lacopo Eng Mba Ll.B Education Details
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Mit Sloan School Of ManagementEntrepreneurship/Entrepreneurial Studies -
Université De MontréalCorporate Law
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Uqam | Université Du Québec À MontréalFinance
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École De Technologie SupérieureElectrical Engineering
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101 BlockchainsCertified Enterprise Blockchain Professional
Frequently Asked Questions about Anthony Lacopo Eng Mba Ll.B
What company does Anthony Lacopo Eng Mba Ll.B work for?
Anthony Lacopo Eng Mba Ll.B works for Académie Lavalloise
What is Anthony Lacopo Eng Mba Ll.B's role at the current company?
Anthony Lacopo Eng Mba Ll.B's current role is Chairman of the Board.
What is Anthony Lacopo Eng Mba Ll.B's email address?
Anthony Lacopo Eng Mba Ll.B's email address is a.****@****age.com
What is Anthony Lacopo Eng Mba Ll.B's direct phone number?
Anthony Lacopo Eng Mba Ll.B's direct phone number is (450) 575*****
What schools did Anthony Lacopo Eng Mba Ll.B attend?
Anthony Lacopo Eng Mba Ll.B attended Mit Sloan School Of Management, Université De Montréal, Uqam | Université Du Québec À Montréal, École De Technologie Supérieure, 101 Blockchains.
What skills is Anthony Lacopo Eng Mba Ll.B known for?
Anthony Lacopo Eng Mba Ll.B has skills like Leadership, Call Center, Executive Management, Start Ups, Business Development, Telecommunications, Negotiation, Team Management, Team Leadership, Strategic Planning, Strategy, Entrepreneur.
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