Tony Lansdown Email & Phone Number

Melbourne, Vic, Au

Melbourne, Victoria, Australia

My role as Head of Sales, EMS, involved overseeing sales, customer success, and digital partnerships. I led a team of three regional managers and their respective sales teams. and was in involved in driving overall sales performance, ensuring customer satisfaction, and building strategic partnerships to foster business growth. I also played a key role in helping lead the DGC high-performance strategy and workstreams. I was responsible for creating and executing on the businesses budget, leading sales training workshops weekly, and managing performance to achieve revenue goals. Additionally, I worked closely with cross-functional teams to optimize customer retention and expand key partnerships, while mentoring and developing the sales managers to ensure the success and growth of their teams.

Melbourne, Victoria, Australia

Responsible for leading the New Business team across ANZ. This included leading and developing a high-performing sales team focused on acquiring new clients, driving revenue growth, and expanding market share. I was responsible for creating strategic sales plans, identifying and targeting high-potential markets, and managing the sales pipeline to meet ambitious goals. Additionally, I collaborated with cross-functional teams to optimize sales strategies, build relationships with key stakeholders, and ensure customer satisfaction. My role involved regular analysis of performance metrics within Salesforce to refine our approach, and ran internal projects which focussed on sales efficiencies.

Melbourne, Australia

Responsible for leading the commercial team across the southern region of Australia including Victoria, South Australia, Western Australia and Tasmania.

Melbourne, Australia

Responsible for growing and supporting Experian's Tier 1 and 2 clients by providing unrivaled Analytics and Data Solutions. I assist my clients in supplying data and services to ensure they are making informed decisions when marketing their products and services. Industry Expertise include:- Retail- Financial Services- NFP- Entertainment- Clubs and Memberships

Melbourne, Australia

Helping my clients make informed decisions through the provision of data driven insights. I assist organisations better target their customers using Experian's breadth of data and insights. The aim, to achieve a higher ROI for my clients through improved campaign effectiveness, customer loyalty and customer acquisition.- DM- Customer Segmentation- Customer Acquisition- Customer Retention- Customer Channel Preference- Analytics- Insights and Targeting- Propensity Modeling- Trigger Modeling

Melbourne, Australia

Helping clients make informed decisions through the provision of data driven insights. I assist organisations better target their customers using Experian's breadth of data and insights platform. The aim, to achieve a higher ROI for our clients through improved campaign effectiveness, customer loyalty and customer acquisition.- DM- Customer Segmentation- Customer Acquisition- Customer Retention- Customer Channel Preference- Analytics- Insights and Targeting- Propensity Modeling- Trigger Modeling

Southbank, Vic

As a Client Relationship Executive, my primary responsibility was managing the relationships of all Technetics’ serviced clients. This included maintaining current contracts and working with clients to identify their IT requirements which meet their business growth strategies. Working closely with the Business Development Executive and company Directors to secure new business acquisitions.  Managed and grew the relationships with the 34 existing clients  Maintained an excellent understanding of clients and their business strategies  Identified and explored new business opportunities with existing accounts  Was the primary contact for client service escalations  Negotiated and sourced pricing for clients  Followed up on sales leads and pipeline generation whilst managing through CRM system  Presented business proposals to various levels of client management  Worked with the Technetics Delivery Team to correctly scope project work and bill accordingly Negotiated contract renewals

South Melbourne

Established in 1992, Frontline Systems (Aust) Pty Limited is an agile, customer-focused provider of end-to-end next generation IT solutions and services that can be delivered on premises, in the cloud, hosted, as a managed service or as a hybrid. Frontline Systems was purchased by NTT Communications in mid 2011.NTT Communications is becoming a global leader of ICT services under its Vision 2015 growth strategy, helping companies worldwide to quickly expand their global operations. Using NTT Communications breadth of capability across all areas of IT to deliver ICT solutions from data centre to desk, I was successful in the following: Secured several new accounts through business networking, and relationship building. Strong understanding of customers needs and pain points in this ever changing market Ability to provide cost effective solutions to all sizes of SMB customers across a variety of verticals Strategic consulting and business plan analysis Tender response and proposal writing Forecast sales targets and log all opportunities in SF.com Track and record activity on accounts to help close deals to meet these targets Worked on several $300,000+ complex multi-vendor proposals Managing vendor and distribution relationships to maximise on GP for the business

 Dealing with difficult escalations from the Level 1 Service Desk' Onsite support to clients within the Melbourne office New starter inductions/training  Desk set ups (hardware, phones, cabling, etc) Providing technical support for the operation of video conference units, data projectors and meeting room AV equipment Computer hardware swap outs and diagnosis Guiding Level 1 Service Desk staff and providing training when necessary Developing software base images and packages to be deployed to the business, using tools such as SCCM and Ghost Providing training to IT staff around the AUNZ region Developing and maintaining IT “how to” documentation Maintaining and updating IT wiki Consulting with various business groups within the organisation to ensure service and support requirements are met  Advising business groups and individuals of hardware requirements as per the technology trends Developing and maintaining the asset management registry

 Resolving hardware, software and network connectivity issues Liaising with the IT Group, including Infrastructure and Solutions Delivery to efficiently resolve calls in a timely manner Addressing all questions regarding the installation, configuration and customisation of our SOE Identifying product and documentation deficiencies and providing suggestions for improvement Working efficiently with remote management tools, SCCM and RDP Devising new approaches and documenting problems Sharing ideas and integrating past experiences to identify potential improvements and new service opportunities Creating, reviewing and updating Service Desk incidents and work orders Managing users and computers in Microsoft Active Directory. Participating in formal and personal training opportunities to increase job knowledge and maintain technical skills Managing the hardware and software asset register for all users Preparing user hardware and associated peripherals for deployment Developing and maintaining desktop support procedures and preparing end user documentation

London

 Digitising maps Conducting outdoor field work to collect asset information/features Updating GIS system using specialist software Using tablet PC’s to survey, collect and digitise data Analysis and interpretation of raw data SQL querying and analysing data sets Providing support to the engineering department  Working as part of a team to ensure project delivery within a deadline First/second line support focusing on MS Office, printer troubleshooting and OC moves/set ups Working independently with competing deadlines Producing weekly reports to inform of project progress

London, United Kingdom

Good experience, great business, short contract period

Multimedia Online And Interactive Technology, Programming, Business, Web Design, Animation

Vce