Anthony Lewis Email & Phone Number

Winnipeg, Manitoba, Canada

- Worked with Store Manager to set goals, execute daily store procedures and lead team to success - Completed inbound and outbound shipping and store maintenance- Reviewed and recorded store sales numbers- Trained employees on new and current practices, promotions and areas that needed improvement- Participated in weekly management calls- Executed weekly.

Winnipeg, Manitoba, Canada

- Executed the check in and check out process for each guest- Booked, changed and cancelled reservations which were made online, over the telephone or by fax- Processed payments for hotel rooms, suite shop purchases and other charges which were made by cash, cheque, credit, debit card or gift certificate- Relayed messages and transferred calls between each.

- Specialized in front desk customer service such as reservations and guest requests. - Relayed messages between various departments.- Assisted in the training of four new staff members.- Received Certificate of Completion for the 'Diamond Formula for the Guest Services Representative' program provided by WeTrainHotels.com.

Winnipeg, Canada Area

- Promoted to Team Leader within a year.- Received the 'Employee of the Month' award on two separate occasions. - Adept in record keeping, cash management, store maintenance and customer relations.- Aided in the hiring and training of five new staff members.- Surveyed up to three other team members each day.

Winnipeg, Canada Area

- Promoted to Senior Customer Service Associate within six months of being hired.- Assisted with the training of four new staff members.- Completed all of the Customer Service Associate training modules.- Supervised up to two staff members at a time.- Established in sales documentation, currency handling, shop administration and client services.