I am a Software Development Engineer at Apple. I help manage a group of four contractors in support of internal tooling for Apple Pay. I have over six years of experience in software engineering, site reliability engineering, and infrastructure development, working with various languages and full-stack technologies.I am passionate about improving people's work lives through process improvement. I have successfully implemented flow-based process metrics for better stability and predictability of performance and delivery. I also have experience as a Certified Scrum Product Owner and am passionate about agility, team leadership, facilitating collaboration and communication among internal and external stakeholders. Additionally, I have a BA in Foreign Language and a Certificate of Information Technology, and I am fluent reading, writing and speaking Spanish.
Listed skills include Customer Service, Sales, Retail, Data Center, and 48 others.