Photographe, vidéaste aérien. Pilote de drone spécialisé dans le domaine de l'audio-visuel, réalisation de film promotionnel pour entreprise de tout secteur. Créateur de contenus originaux : VOIR PLUS HAUT avec AL DRONE !

Reconversion professionnelle entamée depuis l'été 2020, j'ai suivi une formation certifiante pour devenir pilote de drone professionnel. J'ai donc créé la micro-entreprise AL DRONE, prestataire de prises de vues aériennes par drone (photos & videos) implantée à Mâcon en Saône et Loire.

Digital Marketing - SEO - YouTube channel - Facebook Manager - Google Ads - Wordpress - Instagram

Managed and helped team members to achieve KPI'sPrepared daily sales reports to Marketing ManagerUnderstood and realized all store operational procedures such as opening and closing guidelines, inventory display and presentation guidelines, etc.Achieved sales target and created value to customersAssisted in all visual merchandising operationsConstantly updated the company’s contact and mailing listsIn charge of customer service supportProvided exceptional customer service to demanding and international customersContributed to the organization of promotional eventsPossessed strong product knowledge of the various collectionsCaptured client information and consistently developed network and clienteleRegularly follow up with clients and maintaining client bookUtilized software SAP, BOOSTER, SMO

Delivered outstanding results based on success measures tied to driving sales > managed to increase TAG Heuer sales by 35% in comparison with previous 2 seasonsOvercomes objections and explained features and benefitsHelped with translations during guest seminars and public announcementsSuccessfully closed the sale and suggested add on salesLed team to achieve flawless execution and/or sales, profitability or serviceFollows through on responsibilities to completionStayed focused on the job during entire shift and Complied with policies and proceduresDemonstrated creative problem solving, out-of-the-box innovation or a visionary approach to drive sales

- Provided a high standard quality guest service by meeting, greeting and building rapport with each guest- Achieved sales goals and promotional targets as outlined by the company- Utilized add-on selling, cross-selling and merchandise upgrading techniques to meet the guest's needs and maximize sales- Able to learn and transfer solid product knowledge- Asked open-ended questions to determine guest needs and accurately answer questions in a helpful and courteous manner- Presented merchandise with enthusiasm, and assisted in the selection by making recommendations to the guest- Created value to the guest by explaining features and benefits regarding the merchandise with accuracy- Helped with translations during guest seminars and public announcements

In charge of a small team for a family owned businessTraining the employees about the daily basis operationsHandling the cash-in and cash-out process dailyManaging the stock and relations with the suppliersProviding a good customer serviceIn charge of the social network strategyCreating web content

Corresponded with people over the phoneWrote web content and programmed events for a large organizationMaintained a positive and serious attitude while dealing with customers and business partnersIllustrated and updated website daily using colors codesDealt with clients’ complaints in a timely and effective manner