● Oversees the strategic direction, performance, and delivery of a portfolio of file transfer technologies forhundreds of thousands of unique trading partners as a technical lead directing multiple million-dollarprojects that facilitate trillions of dollars in financial transactions.● Manages the project plan development and execution of technology improvements—collaborating withproduct customers and internal teams on product direction and vision, developing product roadmaps,providing technical tools and expertise, resolving testing issues, and ensuring timely delivery.● Leads multiple product delivery teams —training on best practices, assessing performance, andcoordinating their project priorities and delivery timelines for secure file transfer products with a heavy focuson governance, risk, and controls in all aspects of delivery.● Coordinates with cross-functional teams including engineering, product, operations, and sales teams aspart of product management—listening and communicating to understand the business needs andbuilding consensus on approach and direction.● Responsible for executive and stakeholder engagement for enterprise products—hosting regular executivesummaries and key stakeholder meetings to foster strategic alignment, ensure business voice, and updateon progress milestones.● Provides guidance and recommendations on future product enhancements and updates—tapping intovast strategic expertise and knowledge on file transfer best practices, corporate strategy, and business trends.

● Collaborated with global support teams to proactively identify and resolve issues that would prevent theseamless processing of hundreds of millions of file transfer operations, facilitating trillions of dollars in financial transactions annually. Managed the testing and validation process for file transfer technologies—leveraging a deep understanding of system requirements, security measures, and regulatory compliance standards to perform comprehensive quality assessments.● Managed multiple global engineering teams—assessing team resource allocation, distributing assignments, developing talent, and coaching on performance and opportunities for improvement.● Facilitated the exit of an end-of-life file transfer platform hosting 15,000 users—leveraging manual and automated migration techniques to enhance the security, stability, and resilience of critical enterprise file transmissions.

● Oversaw the global financial institution’s managed file transfer (MFT) technology—managing andimproving the technical system that facilitates file transfers for one of the world's largest clearing agents of US government securities across 100 markets globally.● Served as an MFT subject matter expert for client teams and internal stakeholders, acting as a strategic advisor by providing expertise and recommendations on integration solutions tailored to strategic business objectives.● Orchestrated a security initiative for large financial institutions focused on encrypting customer data toensure compliance with changes in federal law—developing and implementing a tiered MFT support model to ensure functionality for customer support staff.

● Oversaw the global financial institution’s managed file transfer (MFT) technology—managing andimproving the technical system that facilitates file transfers for one of the world's largest clearing agents of US government securities across 100 markets globally.● Served as an MFT subject matter expert for client teams and internal stakeholders, acting as a strategic advisor by providing expertise and recommendations on integration solutions tailored to strategic businessobjectives.● Orchestrated a security initiative for large financial institutions focused on encrypting customer data toensure compliance with changes in federal law—developing and implementing a tiered MFT support model to ensure functionality for customer support staff.