Anthony Malloy Email & Phone Number

• Manage commercial release of new solutions, ensuring internal education and sell-in strategy are delivered with necessary support materials and sales collateral• Partner with Data Science, Experience Design and Product Marketing to ensure new solution innovation is launched with messaging that communicates point of differentiation and value of the solution to audience• Partner with Insights Account Managers and Data Science to pilot new solutions; delivering value for clients while gaining valuable learning to inform commercial release and commercial model• Collaborate with Insights Account Managers to establish more intentional feedback loop as it relates to sales collateral and sales support needs, ensuring key materials including, ensuring key materials including Sell Deck, Sell Sheets, Job Aids, Battle Cards, etc. are up to date and compelling• Manage internal communications for new and existing solutions, delivering relevant updates to Insights Account Managers and other relevant internal stakeholders ongoing• Partner with Commercial Operations on internal sales enablement including creation of business cases for new solutions, Salesforce product creation, price book creation, and defining invoicing processes• Partner with Product Marketing and Insights Account Managers to ensure ongoing development of illustrative case studies supporting sales and marketing efforts

• Established/maintained effective and collaborative relationships with key multifunctional stakeholders• Utilized Salesforce reporting and Power BI to analyze KPI and consumer satisfaction data monthly to identify opportunities to drive action/improvements and ensure achievement of success criteria• Provided daily support to contact center team to ensure the Direct-to-Consumer shop is running with efficiency while quickly escalating issues to category manager• Assessed work processes to seek out opportunities to simplify and drive out unnecessary complexity• Prepared/delivered high quality initiative information from multifunctional partners and shared real-time consumer reaction with business teams• Updated and optimized Salesforce with information to minimize escalations and prevent knowledge outages while transforming knowledge into public-facing, search-optimized FAQs• Managed escalations from contact center vendors to drive high consumer satisfaction, improve handling processes and provide guidance on telephony support• Provided accurate, consistent, clear master data that ensures ease of documentation along with timely insights to drive action for the brand team• Lead team project by informing project establishment, serving as the single point of contact across multiple functions and third parties, and partnering to develop/program the Braun Chatbot• Analyzed brand email and chat templates to ensure they are improving consumer satisfaction• Lead brand specific trainings for new products, updates, and operational metrics

Cincinnati, Ohio, United States

• Managed the $220 million budget for Febreze; actuals tracking, Internal Order creation, and forecasting• Febreze Trademark owner; reviewed and approved licensing requests from external brands looking to use Febreze and all legal entities in their advertising and packaging, while offering insights on packaging and coupon creation/eCommerce sales• Managed the end-to-end process for Febreze coupons; strategy, creative/design, approvals, redemption tracking and budget changes• Managed eContent for Febreze to ensure that online stores may upload the proper images to sell the products all while tracking monthly product availability and search results on Amazon • Worked with external agencies to create images for eContent, then with external customers and internal P&G sales teams to use and inform agencies on deadlines, product structures and examples of what the images should look like• Processed Purchase Orders and invoices for marketing materials created by external agencies• Managed the calendars, travel, and expenses for the Brand Vice President and Brand Directors• Worked with agencies and internal P&G employees across multiple time zones and many different countries (Canada, Costa Rica, Switzerland, Singapore)

Cincinnati, Ohio

• Responsible for the hands-on development of new P&G products• Executed relevant protocols and developed new protocols and methodology to enable characterization and evaluation of new and current prototypes, including stability over time• Designed and executed both qualitative and quantitative consumer experiments• Owned and maintained project notebook as well as product release logistics to enable a 9 month long Transactional Learning Experiment• Lead quality sampling and data analysis to support multiple projects and ongoing studies• Owned the Products Research Lab and oversaw experiment preparation and execution, as well as ensure lab and storage areas are QA compliant• Managed experimental lab measurement, data analysis, conclusions and summaries, and proper documentation in Electronic Lab Notebook to ensure all experiments were reliable and reproducible• Recipient of Consumer Champion Award given by the CEO of Family Care

• Managed daily operations and efficiencies regarding personnel, software, protocols, sensors, alerts, program management, and overall workflow• Successfully integrated new clients into all monitoring systems and worked with all members of the clients’ team to ensure the success of the individual’s overall experience• Managed software, audit compliance, billing maintenance, budgeting, and payroll coordination

Cincinnati, Oh

• Provided remote supervision of individuals with developmental disabilities through sensors, monitors and active monitoring systems, which enables them to live more independent lives• Trained in Crisis Prevention Intervention, which provides the ability to de-escalate an individual when experiencing a behavior

Cincinnati, Oh

• Assisted UPS drivers by completing a variety of activities such as loading and unloading the truck, calling clients, collecting payments, communicating with dispatchers, completing paperwork, handling customer complaints, and keeping the vehicle clean and organized• Delivered packages while meeting time constraints

Bachelor Of Business Administration - Bba

• Deferred education to pursue a career with Total Homecare Solutions

Education record

• 4.92 GPA • Participated in school leadership including: President of the Class of 2014, Senate, Superintendent’s Student Advisory Team.