- Partner with leadership to coordinate, facilitate, and measure training related activities for groups of Delivery Associates.- Track and monitor performance including on road ride behinds to measure on-road quality, adherence to standards, and identify re-training and process improvement opportunities.- Support standard work and safety programs.- Train new Delivery Associates on how to drive and operate the vehicles- Cultivate and sustain a safe environment, high-quality… Show more - Partner with leadership to coordinate, facilitate, and measure training related activities for groups of Delivery Associates.- Track and monitor performance including on road ride behinds to measure on-road quality, adherence to standards, and identify re-training and process improvement opportunities.- Support standard work and safety programs.- Train new Delivery Associates on how to drive and operate the vehicles- Cultivate and sustain a safe environment, high-quality customer delivery, professional driver experience and positive culture.- SME for Delivery Associates and Delivery Service Partners process areas Show less

A new and intuitive approach to news verification and dialogue

Business development, partnership management, project management, program management, video production, marketing, social media management, professional coaching, EDM management, curriculum designhttp://estonlineseries.com/http://www.englishstudiotokyo.com/

Tour operator for successful bus tour company in Tokyo. Managed all inbound requests with tour sizes ranging from two people to 40 people. Team handled all accommodation inquiries/reservation through extensive network of partners in Tokyo. Connections were established by my team, and we developed more connections outside of Tokyo based on these connections. This greatly expanded our network and made our services more attractive to international visitors to Japan.Tour… Show more Tour operator for successful bus tour company in Tokyo. Managed all inbound requests with tour sizes ranging from two people to 40 people. Team handled all accommodation inquiries/reservation through extensive network of partners in Tokyo. Connections were established by my team, and we developed more connections outside of Tokyo based on these connections. This greatly expanded our network and made our services more attractive to international visitors to Japan.Tour planning/managementWorked with a team of eight guides through the use of biweekly meetings to establish popular tour itineraries and ideas for people. Used multiple data collecting methods (surveys, interviews, focus groups) to determine the trends and wishes of international travelers from various countries. Based on available resources and relationships, we were able to formally plan these tours that were both inside and outside of Tokyo. Resources/relationships included transportation agreements, partnered hotels, neighboring prefecture relationships, tour operator partners, restaurants, hot springs locations, and partnering with multiple experience-providing services in Tokyo (cooking classes, boat excursions, food tours).Managed the schedules of eight tour guides. The system developed allowed travelers to Japan to experience multiple personalities of different guides. These decisions were often made to highlight each guide’s background/expertise on an area.MarketingWorked with InfoCubic to establish a targeted SEO plan to lead the right kinds of travelers to our website. The data used in our planning phases allowed us to successfully guide the right people to the right LP pages. Along with this, we regularly promoted our tours on our Facebook page - which I also managed - as well as the pages of our some of our partners.Gained much greater understanding of Facebook Ads, Google Ads in the process.https://www.shikiclub.co.jp/shikitabi/https://www.favorite-japan-guide.com Show less

Students at this school were highly skilled English speakers/writers who had spent at least three years overseas studying at American or European institutions.Led students in four separate project weeks, week-long events that showcase a myriad of learned English skills by the students in previous semesters. Responsibilities of the instructor during these four weeks included:- Organizing presentation structure with other instructors/staff- Promotion of presentations to other… Show more Students at this school were highly skilled English speakers/writers who had spent at least three years overseas studying at American or European institutions.Led students in four separate project weeks, week-long events that showcase a myriad of learned English skills by the students in previous semesters. Responsibilities of the instructor during these four weeks included:- Organizing presentation structure with other instructors/staff- Promotion of presentations to other local programs for young English learners- MCing of events- Q&A session after each event with the parents of the children Show less

Implemented use of new computer lab designed to help students prepare for the NEAT test in South Korea – this test was later scrapped by the Korean government.Helped implement a new teacher reporting system that greatly improved the accountability of the teachers at this school. This new system was needed after some internal issues arose with another teacher that apparently jeopardized the reputation the school, and so this system implementation also required PR efforts by the staff and… Show more Implemented use of new computer lab designed to help students prepare for the NEAT test in South Korea – this test was later scrapped by the Korean government.Helped implement a new teacher reporting system that greatly improved the accountability of the teachers at this school. This new system was needed after some internal issues arose with another teacher that apparently jeopardized the reputation the school, and so this system implementation also required PR efforts by the staff and teachers that came in the form of newsletters and appearances by the teachers in emergency meetings with the parents of the students attending the school.Assisted in hiring new candidates from overseas for the school including Skype interviews and in-person interviews. Show less

English instruction with young learners (ages 7 to 14). Conducted events with staff to increase parent exposure with their children education in English as well as familiarize the parents with the international teachers at the school. Responsibilities included arranging the right students in the right groups depending on their English skill.