Anthony Mannering Email & Phone Number

Melbourne, Vic, Au

Melbourne, Vic, Au

Footscray, Victoria, Au

(Previously the Head of Customer Platform Engineering.)I head up a 200-strong team of cross-skilled specialists, working to deliver better experiences for anyone interacting with the Victorian government. We're revolutionising how Victorians can get things done - simply, easily, and safely.My team has delivered major initiatives such as the Service Victoria app, solar rebates, Working with Children Checks, and police checks. We are working on transformative initiatives such as Victoria's digital driver licence and the digitisation of other cards and licences.Importantly, my team is building the digital knowledge and skills of the Victorian tech community through participation in programs such as Code Like a Girl, the Digital Jobs Placement Program, and industry-based learning.

Melbourne, Victoria, Au

My team brought the people of the University of Melbourne – prospective students, current students, staff, alumni, and the broader community – a fantastic digital experience.I did this by leading 4 teams of exceptional people: concept and delivery (including product owners and project managers); developers, both front-end and back-end; CMS managers and support; and specialists in digital analytics, optimisation, and devops.With a great team and strong digital strategy in place, we delivered impressive results: a radical rethink of the $1 billion p.a. student recruitment experience; a respectful and cost-effective evolution of the university’s digital branding; refreshed tools such as Handbook and course planning; and the spread of agile methodologies within and beyond digital – including a university-wide Salesforce CRM rollout.

Uk, Australia, Spain, Chile, Poland, New Zealand, Hong Kong Sar, Türkiye, Brazil, Mexico, The Us, Middle East, Ireland, Saudi Arabia And India., Gb

I managed the day-to-day activities of Bupa's Melbourne development teams in Bupa Data & Digital. D&D was Bupa's centralised digital team, embedded in Marketing; it specialised in Agile and human-centred design.My team was replatforming MyBupa (the Sitecore-based customer self-service portal) to:• Improve Bupa's customer net promoter score.• Generate cost-out opportunities.• Create digital digital marketing opportunities through the sales funnel - e.g., greater personalisation and segmentation.The team I managed was made up of:• UI and UX designers• Front-end developers (specialising in AngularJS and accessibility)• Back-end developers (.NET and Sitecore)I also managed dotted line team members from testing. We worked closely with the content team.

Melbourne, Victoria, Au

(NB: GE Capital's consumer arm became Latitude Financial Services in November 2015.)I led two critical channels for Latitude Financial Services: websites and email, covering strategy and execution. These channels are worth over $90 million per year. Additionally, my team - ranging in size from 10 to 20, depending on projects - provides enabling technology for mobile apps and digital analytics.My major deliverables were:• Delivering a rebrand across channels from GE to Latitude.• An overhaul of legacy platforms (focussed on migrating to modern cloud and DevOps).• The introduction and enablement of continuous optimisation, segmenting, and personalisation.My tenure was marked by strong team engagement (demonstrated by an exceptional retention rate); technical sophistication and confidence; and a relentless focus on data-proven value.

Created the Smartcast system, a cloud-hosted B2B SAAS offering for personalised email subscriptions. Built-in tools to support (1) direct revenue model via purchased subscriptions, and (2) sustaining customer engagement for consultancy clients.

Norwalk, Ct, Us

• Led the team that rebuilt all our websites in responsive design using Agile• Built the in-house agency model, including a front-end developer and graphic design skills• Automated the build process for new forms: reduced build time by 90% and build cost by 95%

Norwalk, Ct, Us

• Introduced prioritisation model to web, email, and analytics • Planned and led online optimisation program

Norwalk, Ct, Us

• Formulated and communicated the business’s first online analytics strategy• Enhanced reliability of reporting and data-driven decision-making

Sydney, Nsw, Au

• Built tools used by millions of consumers for iPhone pre-registration, expressions of interest in new products, and campaigns both big and small• Appointed Telstra.com’s Omniture Implementation Specialist

Barton, Act, Au

• Digitised the system for gathering complex information about government-funded community programs, significantly improving time to collect and reducing error rates• Trained users dispersed across Australia in using online tools

Bachelor'S Degree, Bachelor Of Arts/Bachelor Of Economics

Bachelor Of Laws - Llb