● Created comprehensive test cases in TestRail, executing them by thoroughly analyzing business requirements and technical specifications● Conducted testing on both Mobile and Web applications to ensure functionality and performance● Executed smoke, functional, and regression tests on a mobile app● Applied Chrome DevTools for Web testing, UI, network errors, JavaScript errors● Executed tests and documented defects in Jira, and ensured resolutions were achieved● Analyzed UI layout on multiple devices and providing valuable feedback to design team● Participated in software design reviews to provide input on functional requirements, operational characteristics, product designs, and schedules● Collaborated with the development team in defect triage and issue resolution processes

● Conducted interviews, tested, and qualified applicants to ensure a high-quality candidate pool● Created detailed data reports for management, highlighting client productivity and outcomes● Ensured consistent application of company policies while maintaining strict confidentiality of sensitive information

● Monitored compliance with safety standards, as well as federal, state, and company guidelines● Documented and reported workplace incidents and violations● Communicated ongoing tasks and issues to the following shift manager or escalated them to the account manager

● Served as a Load-master onboard C-130 aircraft. Proficient with all in-flight aircraft emergency requirements and knowledgeable with all aircraft flight systems