Anthony Mckay-Brown Email & Phone Number

Working alongside internal and external clients to ensure training content is of a high standard and ready for sign off. Building routeways to employment to offer core fundamentals and a clear avenue to participants seeking work.

Bristol, England, United Kingdom

Working with Employment Advisors to aid jobseekers with added value to assist them back into the working world. Creating, delivering, and promoting fit for purpose training material for digital sessions with a focus on standardisation of material to fit stakeholder briefs within the employability industry.Key successesCreated training to be delivered both.

My role was to provide the business with a full training cycle, based around the 70/20/10 model. I am responsible for completing training and learning needs analysis to identify learning requirements, create material for induction and development training, both face to face and virtually, and evaluate the training delivered to ensure it has met business.

Bristol, United Kingdom

In this role, I gave customer service advice to inbound calling customers, supporting their needs and answering queries on how to best manage their accounts. This involved upselling additional products and services, retaining customers’ business and converting enquiries to sales, all whilst being mindful of business needs. During this role, I took a.

Bristol, United Kingdom

I was responsible for taking inbound calls from both potential customers and third party salespeople, providing pricing information and using sales skills to convert callers into customers. This involved instant rapport building, fact retention and brand promotion.Key successes:Elected to the company wide Employee Forum, allowing me to learn more about the.

I was responsible for presenting models, concepts and skills within inductions to new team, which included coaching brand values and their unique way of working, as laid out in the company handbook. As a lead, I was responsible for ensuring training sessions ran to time and that coaches were properly briefed and supported during the sessions. This involved.

Organising birthday parties, Welcoming guests into the restaurant, checking guests' into their restaurant correctly, tidying tables and surrounding areas.Reason for leaving: Offered job in Sales Department

Interacting with guests, Parade performancesReason for leaving: Injury

Handling cash, Taking orders, Manual handling of stock, Computer usage, Customer Aftercare.Reason for leaving: Left University and relocated to Paris.

Rota handling, training team, stock taking, liaising with Area Management, interviews and staffing.Reason for leaving: Close of business.

Education record

Level 2, Inclusion And Diversity In The Workplace, Pass

Education record

GCSE:English Language - A, English Literature - B, Dance - B, Mathematics - C, French - C, German - C, Science (Double Award) - D, Drama.