I was with Avera Semiconductor 11/18-11/19 in same capacity; Marvell acquired Avera, and I helped lead the transition/post-M&A due diligence and processes, and training of Marvell’s IT.*** Provided Help Desk support for 1200+ global users and migrated all users to the new domain (Avera to Marvell transition) *** Resolved many ongoing transition challenges, including server access, process automation, connectivity issues, and design and management of new, more complex infrastructure ***Worked with Legal and HR to establish organization separation/firewalling, protecting valuable IP

I was technology advisor for executive leadership while providing Tier I and Tier II Help Desk support.***Over a single three-day weekend, I personally moved the entire office (130 workstations and equipment), precluding the need for external vendors and saving considerable revenue; recognized by VP with the Spotlight Award ***Successfully integrated company’s Polycom Immersive Telepresence system (nine global locations) with Google Meet and WebEx, greatly enhancing worldwide intra-company communication***Migrated 100+ FTEs from MS Office to Google Business Suite

I administered our ticketing/tracking system and led Help Desk support of 300 FTEs via remote, email, chat, phone, and in-person sessions, and maintained our computer inventory. I trained new employees on company systems, software, equipment, and related procedures and Best Practices.*** I traveled to offsite sales meetings and other events, completing system upgrades and updates for remote users. I would typically update 10-12 laptops overnight, then return machines to the individuals next morning for a seamless user experience*** Managed software procurement, licensing, supply chain management, Cloud services and subscriptions

I reported to the CFO. Agreed to serve in the is role concurrently with Computer Support Specialist position, while the company sought a new full time Facilities Planner. Managed all logistics associated with individual and departmental moves.***Managed outside vendors handling cubicle reconfigurations and furniture deployments***Drove conference room upgrade; integration of all video and audio systems

Desktop support via remote, email, chat, and in-person sessions, and training others to provide desktop support. Trained employees in proper use of hardware, software, and operating systems. ***Maintained all servers and associated operating systems and software, and managed all upgrades***Drove conference room upgrade; integration of all video and audio systems

I led implementation of a company-wide computer back-up system. *** Provided Tier 1 and 2 internal data systems support and network administration. *** Maintained inventory of computing resources and responsibly disposed of unneeded items *** Participated in business development activities *** Led two datacenter migrations *** Closed-out offices of acquired company, identifying needed assets and managing disposition of remainder