Anthony Morton Email & Phone Number

Sydney, NSW, AU

Sydney, New South Wales, Australia

Role & ResponsibilitiesI lead a team of Customer Service agents supporting Sport and Theatre clients at Playbill ensuring that our customers experience is exceptional whilst constantly looking for strategies to exceed SLAs. In addition, I deliver critical Special Projects and ensure that I maintain current knowledge on technology, event operations.

Sydney, Australia

In this role responsibilities included overseeing business systems, system implementation and being the custodian of up-to-date policy and procedure manuals. I developed and led the training for different internal teams and their systems (e.g., finance, theatre operations, sports) and provided end-user support where required. During major events, be.

Moore Park, NSW, Australia

Responsible for the management of operations staff across Australia at several venues concurrently. Ensured rosters were maintained, published and staffing requirements were adequate at all times, addressing any HR or performance issues and conducting induction and venue specific staff training.Key Achievements- Remote management including rostering of.

South Brisbane, Queensland, Australia

Roles Including- Merchandise Seller & Supervisor- Assistant Duty Manager- Stage Door Officer- Patron Feedback Administrator- Front of House (Usher)