Provide data and support for data-driven projectsContribute to, Develop and Manage critical ETL and reporting processesProactively resolve data exceptions through investigative analysis and by collaborating with the business and IT team to explore and creatively resolve technical challenges or issuesDesign business analysis and data recording systems for use throughout Supply Chain Maintain databases and perform updates as necessary to ensure accuracyAccurately analyze and collect data for various types of business reportsCreate business reports that provide insight into key data pointsSupport Supply Chain departments, such as Service RMA, in reaching their goals through analysisCreate dashboards for executive team using customer bookings & shipment data from OracleRegularly examine data reports to locate and resolve mistakes throughout

Provided & maintained customized backlog & data reports for customersAdministered support and analytics to worldwide Order Management group within Supply Chain organizationCommunicate the results of data analysis in written and verbal form to managersDevelop, maintain, and update reports and dashboards to meet OM department’s needs, including the development of KPIs and summary metrics to be reportedProvide ad-hoc analysis to support client requests, including providing data summaries and conducting statistical analysis as needed

Gathered and processed structured and unstructured data in a wide variety of formats (Excel, text, csv, database etc.) from multiple sources to support the delivery of comprehensive and accurate information to worldwide Sales and Order Management groups

Developed revenue/customer satisfaction-optimization reporting Provided product-allocation guidance within customer backlog via data analysisImplemented and maintained customized customer backlog & shipment reports

Communicated to managers, in written and verbal form, customer ordering trends and performance using data analysisReduced inventory transportation costs using data to determine Ocean vs. Air deliveryIncreased customer order processing via training and data analytics

Managed physical & virtual inventory activity between corporate office and 3PLDeveloped and maintained web-based corporate shipping authorization system Identified and resolved critical RMA Depot inventory levels through ETL processes