Anthony Nderitu Email & Phone Number

Nairobi County, Kenya

• Conducted detailed needs assessments and delivered compelling product demonstrations• Developed cost-effective solutions ensuring high client satisfaction• Maintained meticulous records of customer interactions using CRM systems• Provided regular updates on project progress and timeline management• Led product vision, strategy, and roadmap development aligned with company objectives• Achieved growth through C-Level presentations on business reports and industry trends• Established KPIs and prioritized product backlog based on business goals and market feedback• Managed full product lifecycle from concept through launch and optimization• Coordinated system maintenance, upgrades, and seamless deployment processes• Demonstrated expertise in API integration, webhooks, and system connectivity• Maintained comprehensive documentation for business processes and features• Participated in scrum ceremonies and implemented agile methodologies• Built strong relationships with clients and C-level stakeholders• Led cross-functional teams including Engineering, Design, Marketing, and Sales• Provided direction to Business Analysts, developers, and Client Support teams• Managed pre-sales activities and contract negotiations• Performed quantitative and qualitative analyses for client solutions• Conducted in-depth market and competitive analysis• Drove adoption of emerging technologies to improve operational efficiency• Collected and analyzed feedback for product improvements• Created a collaborative and innovative team environment• Offered guidance and mentorship for actionable research• Facilitated cross-functional collaboration and communication• Managed change initiatives ensuring smooth transitions• Review and analyze client requirements or problems and assist in the development of proposals for cost-effective solutions that ensure high client satisfaction

Nairobi County, Kenya

• Creating detailed, comprehensive, and well-structured test plans and test cases• Estimating, prioritizing, planning, and coordinating quality testing activities• Act as the first point of contact for stakeholders in business • Ensure the success of all agreed initiatives• Collaborate to define, document, improve and automate processes• Monitor backlog management/prioritizations• identify, record, document thoroughly, and track bugs• Perform thorough regression testing when bugs are resolved• Develop and apply testing processes for new and existing products to meet client needs• Liaise with internal teams (e.g. developers and project team) to identify system requirements• Monitor debugging process results• Investigate the causes of non-conforming software and train users to implement solutions• Track quality assurance metrics, like defect densities and open defect counts• Communicating with clients throughout the software customization process to obtain feedback and approval.• Educating clients on how to use software systems and customized system features.• Creating a specialized document for each client, detailing all customizations made.• Installing customized software systems and all necessary components.• Ensuring the project team knows key deliverables and project milestones.• Meeting with clients to collect gaps and other information required to customize software systems.• Provide testing support for the release and change management process

Nairobi, Kenya

Collaborated with the engineering teams to help with the implementation of programin African RegionEnsured 100% of all project documentation was created and updated, includingdesign, development, and deployment documentationManaged the transition between project planning and software deployment for theteams of 5 developersOwned and operated 100% of all configuration and release management governance

Nairobi, Kenya

Undergoing training and mentorship through the Microsoft Skills 4Afrika Lab fellowship program, attached to the data science department at iLab Africa research center, Strathmore University.

Nairobi

We have created the first Game Development Bootcamp for High School Students in Nairobi, KenyaWe are an award winning startup built of a Diverse team that is passionate about selling, solving problems and success.• Collaborated with a team of 2 project managers to work with software and marketing teams to align marketing messaging with the project scope• Met 100% of deadlines and project goals• Analyzed project scope with competitive analysis and customer interviews and feature requests• Managed communication across departments to schedule and plan bi-weekly company all-hands meetings to ensure the team was bought into projects and the overall company mission

Nairobi

• Developed and enhanced product security systems, meeting 100% of client requirements• Analyzed escalated tickets to resolve 84% of excessive escalations• Developed solutions for software/hardware compatibility• Oversaw technical infrastructure with a concentration in network security by performing tests and drafting reports

Bachelor Of Science - Bs, Informatics And Computer Science

Activities and Societies: Huawei University Ambassador 2019 to present Club coordinator for Strathmore University IT students Association.

Diploma, Diploma In Business Information Technology, B

Activities and Societies: Member of Strathmore University IT students Association Played for Strathmore Leos rugby team Microsoft: Word.