Anthony Nguyen Email & Phone Number

Richardson, Texas, United States

- Testing products to ensure they meet specifications and quality standards within agreed timeframes.- Providing technical support to existing USA customers for Surveillance products.- Managing stock inventory to ensure it's up to date and well-organized.- Preparing, testing, and maintaining tradeshow equipment for the sales and marketing team.- Installing and maintaining video surveillance and security equipment across the United States

The Quality Assurance Technician I is responsible for fact-checking tickets in a queue and testing customer-owned devices to ensure functionality prior to deployment.Essential Functions:- Responsible for time management while in a production environment- Communicate and articulate issues when discovered in a concise manner to the team and manager- Responsible for manual testing of customer-owned inventory- Creation, management, and triage of defects within devices- Ensure troubleshooting issues experienced during testing is being done properly- Provide daily and weekly status reporting through approved software- Follow written and verbal instructions from leads- Responsible for the monitoring of the ticketing systems for test case management, creation, and execution- Follow established processes and procedures for reporting and testing- Archive all test documentation as directed

- Handle cash and card operations/transactions- Stock and arrange merchandise in a timely and organized manner- Determine if bills were counterfeit or foreign currency- Count cash in register drawer at beginning and end of shift- Assist customers and guests- Operate POS Cashier System- Assisted customers with locating items- Provided a quick and exceptional customer experience- Handled returns and exchanges- Maximized sales transactions- Restocked shelves- Created inventory of products

Certificate In Data Analytics, Data Analytics

Activities and Societies: Learn fundamentals, syntax, complex formulas and structures of Excel, PowerPoint, SQL, Python, and Tableau.

Associate Of Science - As

High School Diploma