Customer whisperer: expertise in gathering customer knowledge and building an understanding of the drivers of customer behavior, then using that knowledge and understanding to build programs that: * Measurably build awareness* Maximize lifetime customer value* Improve sales efficiency* Optimize lead generation efficiency and effectiveness* Increase customer retentionSpecialties: Customer segmentation and targeting, customer touchpoint mapping, customer loyalty, Net Promoter Score, marketing strategy, marketing effectiveness, marketing optimization, primary research, brand positioning, sales enablement, CRM, new customer acquisition, customer success management, retention marketing
Listed skills include Strategy, Marketing Strategy, Lead Generation, Analytics, and 35 others.