Tony O'Hara Email & Phone Number

Greater London, England, United Kingdom

Experience, knowledge, partnership and a truly personal serviceUnited Trust Bank’s Asset Finance department boasts a team of professionals with decades of credit experience. As a ‘broker only’ asset finance funder, we are committed to building strong, long term partnerships based on providing a high-quality, individual service backed by quick decision making. Our credit managers are encouraged to find innovative solutions to clients’ individual needs, ensuring customers have the funds they need, when they need them.

Dunstable

NQA provides accredited certification, training and support services to help companies improve processes, performance and products and services. Helping organizations of all sizes and specializing in certification and audits of all ISO, OHSAS and PAS43 standards, • Evaluate collection reports to determine and properly address outstanding balances, and amending focus points where necessary.• Relationship building via Inbound & Outbound contact with debtors, by telephone, email, and letter.• Making appropriate short-term payment arrangements where necessary.• Undertake Bank Reconciliations to ensure accurate and timely allocation of payments received.• Query / dispute resolution; often working closely with other departments for resolution.• Maintain the companies bespoke CRM system, logging details of all customer contact.

Watford, England, United Kingdom

Reporting to the Chief Risk Officer, I led a team of 8, with control of an average of £18m arrears for a global vendor finance company worth +EUR 35 billion, providing asset-based financial solutions across 30 countries in the Agriculture, Food, Healthcare, Clean Technology, Construction, Transportation, Industrial, Document Imaging, and Technology sectors. • Evaluate collection reports to determine and properly address outstanding balances.• Relationship building via Inbound & Outbound contact with debtors, by telephone, email, and letter.• Making appropriate short-term payment arrangements, or using forbearance where longer term solutions are necessary.• Seeking to meet the customer’s needs, demonstrating TCF, and showing awareness of Vulnerable Customers, whilst ensuring the company needs are met.• Undertake Bank Reconciliations to ensure accurate and timely allocation of payments received.• Achieve all KPI’s.• Coach other team members where appropriate• Query / dispute resolution; often working closely with other departments for resolution.• Collect all shortfall debt owed for aftercare cases, following repossession and sale of assets. • Strategically instigate legal claims in the small claims court, representing the company during hearings when needed, and partner with external lawyers for potential recovery initiatives of sizable debts. • Liaise with insolvency practitioners to optimize DLL outcomes. • Oversea the novation of agreements from start to finish.• To monitor risk costs / loss provisioning and provide timely actuals, forecast and budget data for senior management.

Watford, United Kingdom

Luton, United Kingdom

Earlier in my career, I was charged with the leadership of two Collectors for the performance of a comprehensive B2B portfolio,as well as consumer debt ; B2C; providing a variety of vehicle financing solutions. I was able to analyse collection reports to determine collection status, verify outstanding balance amounts, and ultimately arrange the repossession and sale of vehicles due to non-payment. I collected rental arrears from hirers +90 days past due.

Leighton Buzzard

London, United Kingdom

Diploma, Credit And Financial Analysis, Pass With Merit

Institute Of Bankers Stage 2, Accountancy, Law, Economics

Btec National Certificate, Business Studies

Education record