Consulting, Business continuity, Disaster recovery, Support for clients computer systems in Hospitality, Dental office, Photo studio shop, Real Estate office, Home offices for personal productivity

KTL Properties purchases, manages and liquidates defaulted residential mortgages. We are continuously seeking to select and purchase individual loans.We always seek investors looking for superior returns on their investments. Investors with funds sitting in a retirement accounts IRA, 401k or other accounts achieving inferior returns are ideal candidates for these types of investments.

Desktop and server support, Windows 11, 10, & 7, Network support, pfSense firewall, switches and wireless routers, and access points. Install and support MS Office, Adobe, desktop productivity applications, and AutoDesk software. Providing service onsite and remotely. Configure and manage VoIP phone system - System administration of in-house phone system. Manage user’s menus phone extensions phone provisioning.

• Diagnose and solve technical issues both in house and for clients, including: computers, VOIP systems, electronic devices, software integration, automation, installation and configuration. Manage receipt, escalation and resolution of all service requests.• As “the technology hub,” deliver the highest level of service, from assembly to teaching clients to maximize their experience with Gold Star products. Build client relationships through consistently supportive dialogue and service sessions, building ongoing loyalty and new sales opportunities.• Working with all departments, develop Operating procedures and protocols for IT, Customer Service, Sales and Marketing, to build a solid foundation for company growth and success.

Neighbors-Helping-Neighbors a volunteer networking support group for professionals in transition, with chapters throughout NJ and US. Embracing the "pay-it-forward" ethos, N-h-N provides members a vast array of tools to optimize success.Co-Facilitator: Lead peer group meetings, provide coaching and support addressing diverse members needs.Creation and administration of the NhN online platform.Key Note speaker: Cybersecurity for Job seekers, Streamlining Job application process.

• Managed upgrade of Asterisk VoIP phone system • Programmed voice menus and other custom features.• Day to day support for all VoIP phones • Phones Polycom, Yealink, Cisco and Revolabs• Manage branch Internet connectivity • Managed divisions cloud phone system with Vonage Support Manager, Americas• Manager of support team for Americas • Desktop Microsoft windows 7/8 and Ubuntu OS• Collaborate with Infrastructure team • Desktop hardware, MS Office and all productivity software • Support data center operation • Regional budget planning• Asterisk VoIP phone system roll out. • Project managed branch office relocation's

• Supervisor development teams • Project coordination with project manager• Maintained documentation of development • Lead operations, support of application, platform • Maintained process standards of environment • Maintained documentation and Standards

• Managed distribution sortation systems • Lead multiple application development projects • Managed support and systems testing. • Collaborated on business continuity planning• Deployed Infor Enterprise Asset Management & Maintenance system

• Administrator for ERP system • Managed Tecsys, Elite DMS & WMS and TMS systems• Responsible for EDI operations • Vendor management and EDI operations• Toshiba phone system administration • Desktop support PC / Mac network• Remote field sales staff support • Red Hat based Linux, JBOSS, Apache, Oracle database

• Managed staff of Operations, Database Admin operators. • Responsible for all of data center operations.• Lead disaster recovery planning • Management of cold site vendor. • Managed facilities and contractors for Data Center • Directed HVAC, UPS and 3rd party contractors.• Managed Operations budget and support agreements for all IT vendors for hospital.• AS/400, RS/6000, Sun and Intel Server hardware, back-up

• Managed AIX based ERP for Distribution system • Developed custom in house field service system • Managed specialized processing systems • Lead in house developed of field service system. • Converted EDI translator from Windows to AIX • Supported Merlin Phone system