Senior Design Lead
Current• Lead creative for a team that is responsible for marketing over 21,000 luxury apartments across 37 properties in 6 US cities• Manages all aspects - from concept to execution - of advertising, digital/mobile assets, email campaigns, video, in-building & resident collateral, COVID-19 mitigation materials, external/retail advertising, and event promotion.• Primary manager for RelatedRentals.com, responsible for site design, imagery, video, copy, floorplan/unit management, custom landing pages, and new property setup & launches. Also responsible for overseeing the development and operation of multiple third party integrations such as Salesforce, Yardi, and Matterport, site-generated ILS feeds for sites such as Zillow and StreetEasy, and ensuring operations that are managed by on-site leasing agents are handled appropriately.• Served as a lead point of contact during COVID-19 to transition leasing process from primarily in-person to fully digital experience. This included introducing elements such as virtual tours, 3D walkthrough and floorplans, chatbots, and digital leasing contracts, streamlining the process for new and existing clients whilst ensuring compliance with NYC’s strict COVID safety protocols. • Led a comprehensive post-COVID effort to rebrand apartment leasing as “Related Plus+ Apartment Subscriptions”, taking the broader trend of subscription services and creatively applying it to the business. Rebrand included both marketing and website development work to meet and exceed success metrics. • Collaborates with external developers, agencies, vendors/contractors, photographers/videographers, and internal personnel to create new digital products, increase brand engagement, and exceed company business objectives.• Ensure that all materials are in compliance with appropriate city, state, and federal regulations (such as Equal Housing Opportunity/Fair Housing Act, Americans with Disabilities Act, and GDPR) whilst still maintaining brand consistency.