Investigating and developing low cost, high profile marketing opportunities for Goodwill that leverage budget dollars and sponsorship opportunitiesDeveloping new events, maintaining, organizing and managing existing special events from concept to completion, ensuring they operate smoothly, efficiently, and generate maximum revenue and exposureConducting research, making site visits, finding resources, and negotiating for space contract to make decisions about event possibilitiesSupporting the implementation of community relations strategies including partnerships and donations programsCreating content using the Adobe Suite package for marketing campaignsGenerating business to business leads

Worked in a multi-functional environment and assisted in other areas at the Outlet StoreCoordinated the rotation of products, ensuring daily targets were met and provided a seamless flow of products within the Outlet Store

Expanding the studio's client base by promoting it as an ideal rental space, securing tailored and profitable deals that have led to increased bookings and revenueAssessing event success by analyzing feedback, and using these insights to continually improve event planningResolving issues during events to guarantee satisfaction and retain clientsSourcing and coordinating with new vendors for events, delivering a wide range of high-quality offerings to enhance the overall event experienceEnsuring the studio space is maintained and equipped to accommodate clients' needs

Communicated with clients through multiple channels to address questions and concerns; provided timely and accurate updates on projects to ensure customer satisfaction and foster new and existing relationshipsAssigned tasks for employees on projects, consistently delivering results that met time requirementsStreamlined inventory management by proactively communicating with employees regarding necessary supplies and parts for projects, and identifying tools to be replaced to optimize project timelines and business operationsJudged supplier performance based on factors such as delivery timeliness and order accuracy, utilizing this data to improve supplier relationships or find alternativesOversaw the delivery of finished parts to clients, evaluating the most suitable shipping methods and ensuring satisfaction to maintain a positive professional reputationPrepared goods receipts to be signed by the customer after inspection and processed customer payments using the appropriate methodReviewed employees’ timesheets, ensuring accuracy and completeness, and made necessary adjustments or corrections for precise payroll calculationsImplemented and administered Salesforce for CRM and inventory management, resulting in improved data accuracy, streamlined processes, and increased efficiency

Participated in an apprentice machinist program to gain practical experience and develop a foundational understanding of machine shop operations, acquiring new skills and knowledge in the fieldOperated diverse machining equipment to produce parts, interpreted blueprints and engineered drawings for machine setup, and utilized measuring tools to ensure accurate dimensions per customer specifications

Consistently delivered outstanding sales results by surpassing monthly sales targets, achieving a track record of over $50,000 in monthly salesExcelled in customer engagement by expertly recommending and locating merchandise to fulfill the needs of new and returning clients, showcasing an understanding of shopper preferences, resulting in high levels of customer satisfaction and repeat businessRecognized by the Nordstrom brothers for exceptional customer service during a quarterly meeting, showcasing a strong commitment to excellence through customer feedback provided to management

Generated $175,000 in sales within the first three months of employment, demonstrating a strong commitment to successMaintained comprehensive product knowledge and brand awareness, empowering customers to make informed decisions and enjoy a superior shopping experienceIncreased sales and ensured customer satisfaction by fostering positive and professional client relationships, delivering exceptional service and engagementReceived recognition from customers who contacted management to express their satisfaction with outstanding customer service, demonstrating a strong dedication to enhancing the customer experience