Anthony Pegrum Email & Phone Number

Europe

London, United Kingdom

Canary Wharf, London

• IT Manager in Europe, reporting directly to the Operations Director for Europe and global operations manager (Miami) for all European IT activity• Management responsibility for 3 staff based in London and Germany supporting also Spanish and Italian stakeholders.• Managing the Service Desk functions and hands-on end user support for European offices• Strategic and Business focused planning for the development of IT estate • Managing all aspects of product lifecycles, from inception, requirements gathering and analysis, specification, development, testing, support and upgrades• Strategic vendor and contract management• Chairing client groups to ensure key stakeholder buy-in• Project and technical management to ensure on time and in budget delivery• Creation of workflows and business process documentation• Managing the external SOX auditors for annual audit report processes• Responsible for Business Continuity and Disaster Recovery processes• Mobile device procurement and management• Print management solutions• Data Centre management• Budgetary responsibilities covering end user hardware and server infrastructure for Europe c. US $1m• Main supported technologies include: MS Server, Exchange, SCCM, Azure, VMWare, Backup Exec, VaultLogix, Citrix XenApp, Trend Anti-Virus, VPN, Cisco Call Manager, WordPress, BES, Riverbed, Office, Tandberg, SharePoint, Lync Server, Skype for Business

London, United Kingdom

• Team of 5• Remote desktop support for 150+ clients and their staff• Network security and administration including Active Directory (GPO), DNS, DHCP, TCP/IP• Extensive experience in desktop support for Windows XP, Vista and 7, as well as Terminal services. Also some Mac and Linux OS knowledge. In addition, client and server installations of common applications (eg. Sage Accounts, Payroll, HR, P11D, MYOB, Quicken)• Internet security including hardware and software firewalls, (Watchguard, Snap Gear and Cisco) routers, VPN devices• Experienced in Virtualisation technologies: Hyper-V, VMWare and Citrix XenServer• Extensive experience in Windows Server 2003/2008, MS Exchange Server 2003/2010 Administration, WSUS• Experienced in backup technologies including Symantec Backup Exec, Backup Assist, NTBackup and working experience of Shadow Protect• Anti-virus (Trend, Sophos, Symantec, AVG)

• Team of 3• Network Administrator supporting 100+ users• Network security and administration including Active Directory (GPO), anti-virus (Trend, Sophos), DNS, DHCP, TCP/IP, BGP• Internet security including hardware and software firewalls, (Watchguard, Juniper) routers, web filters, proxy servers, VPN devices and encryption• Testing and implementation of Virtualisation technologies: Hyper-V, VMWare, Virtual Box and Amazon EC2. In addition, the testing, configuration and deployment of the entire network to Citrix XenServer Virtual servers• Extensive experience in Windows Server 2003/2008, MS Exchange Server 2003, WSUS and Postini Services• Desktop support: Terminal Services, Windows 98, XP, Vista, 7 and some Mac and Linux OS knowledge• Anti-virus (Trend, Sophos)• Hardware maintenance and licencing of software products• Backup and Disaster Recovery implementation• Management of Dell, HP, Intel and IBM server hardware as well as NAS and SAN technologies• Internal and external auditing management experience.• Sourcing, negotiating and purchase of all IT equipment.

Leigh On Sea, Essex

Independant IT Consultant. Network security and management, support and mail configuration.

• Mobile technician covering South of England and European destinations• Technical expert in windows from 3.1 to Vista including advanced knowledge in Word, Excel, Access, Sage and MYOB applications• Software installer of Banking systems• Training of clients in new banking applications