Anthony Pennisi
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Anthony Pennisi Email & Phone Number

Anthony Pennisi - Senior Leader of Transformation and Innovation-Global Telecom Engineering and Operations at Solera Inc. at Solera, Inc.
Location: Raleigh-Durham-Chapel Hill Area, United States, United States 5 work roles 1 school
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Current company
Solera, Inc.
Role
Anthony Pennisi - Senior Leader of Transformation and Innovation-Global Telecom Engineering and Operations at Solera Inc.
Location
Raleigh-Durham-Chapel Hill Area, United States, United States
Company size
201 employees

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Anthony Pennisi is listed as Anthony Pennisi - Senior Leader of Transformation and Innovation-Global Telecom Engineering and Operations at Solera Inc. at Solera, Inc., a company with 201 employees, based in Raleigh-Durham-Chapel Hill Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Anthony Pennisi.

Anthony Pennisi previously worked as Senior Manager-Global Telecom Engineering and Operations at Solera, Inc. and Project/Vendor Manager, Senior Voice Engineer/Contact Center Engin at Avacentel Communications. Anthony Pennisi holds Bachelor Of Business Administration - Bba, Business, Management, Marketing, And Related Support Services from Dowling College.

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Email format at Solera, Inc.

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Solera, Inc.

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About Anthony Pennisi

Anthony Pennisi has over 25 years working in the IT Telecommunications field, with a focus on collaboration and innovation on NICE CXone, Genesys, Live Vox, RingCentral, and Lucent/Avaya platforms and contact center technology. Anthony Pennisi has managed/led project teams in the successful planning, design, implementation, and testing of voice related projects. Anthony Pennisi has developed and maintained strong vendor relationships with business partners and voice carriers. Anthony Pennisi has consistently developed effective test plans, methods of procedure, documentation, and was active in the change management process for all team projects. You can also reach me on the following:https://my.indeed.com/p/anthonyp-yv5qb4q anthonypennisi.com

Current workplace

Anthony Pennisi's current company

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Solera, Inc.
Solera, Inc.
Anthony Pennisi - Senior Leader of Transformation and Innovation-Global Telecom Engineering and Operations at Solera Inc.
Avenida de Bruselas 36 Alcobendas Madrid, Madrid 28108 Spain
Website
solerainc.com
Employees
201
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5 roles · 6 years

Anthony Pennisi work experience

A career timeline built from the work history available for this profile.

Senior Manager-Global Telecom Engineering And Operations

Current
Solera, Inc.

Westlake, Texas, US

* Map business processes on a global scale, identifying opportunities for efficiency, consolidation and/or automation through process re-engineering. * Develop, propose and implement new services strategies for global telecommunications and contact center infrastructure that effectively leverage the entire service delivery supply chain, transitioning and.

2021 - Present ~5 yrs 4 mos

Project/Vendor Manager, Senior Voice Engineer/Contact Center Engin

Current
Avacentel Communications
  • Project Management,design, planning, implementation and support of Avaya telecommunications environments in greater than 5000 endpoints and multi-location organizations.
  • Design, planning,implementation/Project Management and support of Avaya/NICE call center applications.
  • Development of telecommunications roadmaps in the Avaya space.
  • End to End Project Management /Project Lead for all telecommunications/contact center infrastructure projects and migration projectss
  • SIP service trunking migration install, configuration and management.
  • High aptitude for interpreting and using technical documentation, and authoring or updating technical documents and procedures using Word, Excel, Visio, and Wiki.
2020 - Present ~6 yrs 4 mos

Senior Contact Center Voice Engineer, Lead

Metlife

New York, NY, US

* Designed, Project Managed, and implemented voice systems into the current Avaya voice contact center infrastructure for domestic and Latin America MetLife offices.* Structured Proof of Concept projects including the testing of headsets, phones, and polycoms. * Made recommendations to implement new telephony hardware in the production environment.*.

Jul 2015 - Sep 2020

Lead Senior Telecommunications Analyst/Engineer-Project Manager

Vns Health

New York, US

  • Designed and implemented voice systems into the current voice infrastructure
  • Project Manager/ Lead for projects team in the implementation of various voice infrastructure projects
  • Collaborated with various Avaya business partners in the voice infrastructure design and implementation, including negotiating pricing and reviewing the project statement of work.
  • Analyzed and made recommendations to upper management with regards to infrastructure projects.
  • Worked with Circuit Vendors to ensure delivery, implementation and testing of voice circuits and the porting of DID numbers.
  • Worked with customers on the telephony configuration for projects including telephone template configuration, data gathering, complex call flows, and Call Center design.
May 2004 - Jul 2015

Senior Software Associate

Avaya

Morristown, New Jersey, US

  • Designed and implemented Voice Systems including Complex Call Center configurations.*Interface with the customers in the pre sale design, voice infrastructure development, and implementation of voice systems.* Worked.
  • Interfaced with the service provider in the implementation and testing of voice circuits.
  • Led project team in the training of new technology, and implement training classes for other team members.
Nov 1998 - May 2004
Team & coworkers

Colleagues at Solera, Inc.

Other employees you can reach at solerainc.com. View company contacts for 201 employees →

SA Sandra Abigail Olivares Chávez Sandra Abigail Olivares Chávez Colleague at Solera, Inc. Álvaro Obregón, Mexico City, Mexico, Mexico View → SB Stephen Branch, Mba Stephen Branch, Mba Colleague at Solera, Inc. Portland, Oregon, United States, United States View → AD Apon Deb Apon Deb Colleague at Solera, Inc. Bengaluru, Karnataka, India, India View → DJ Dang Juhainie Dang Juhainie Colleague at Solera, Inc. Kota Kinabalu, Sabah, Malaysia, Malaysia View → NE Noel Erasmus Noel Erasmus Colleague at Solera, Inc. Salt Lake City, Utah, United States, United States View → MK Mei Kuo Mei Kuo Colleague at Solera, Inc. Irvine, California, United States, United States View → FJ Francisco Javier Márquez Lavado Francisco Javier Márquez Lavado Colleague at Solera, Inc. Seville, Andalusia, Spain, Spain View → GS Gloria Sofía Luna Gutiérrez Gloria Sofía Luna Gutiérrez Colleague at Solera, Inc. Mexico City, Mexico, Mexico View → JO Juan Ollero Carbó Juan Ollero Carbó Colleague at Solera, Inc. Seville, Andalusia, Spain, Spain View → AI Ana Izquierdo Feliz Ana Izquierdo Feliz Colleague at Solera, Inc. Boadilla Del Monte, Community Of Madrid, Spain, Spain View →
1 education record

Anthony Pennisi education

  • Dowling College
    Dowling College
    And Related Support Services
FAQ

Frequently asked questions about Anthony Pennisi

Quick answers generated from the profile data available on this page.

What company does Anthony Pennisi work for?

Anthony Pennisi works for Solera, Inc..

What is Anthony Pennisi's role at Solera, Inc.?

Anthony Pennisi is listed as Anthony Pennisi - Senior Leader of Transformation and Innovation-Global Telecom Engineering and Operations at Solera Inc. at Solera, Inc..

Where is Anthony Pennisi based?

Anthony Pennisi is based in Raleigh-Durham-Chapel Hill Area, United States, United States while working with Solera, Inc..

What companies has Anthony Pennisi worked for?

Anthony Pennisi has worked for Solera, Inc., Avacentel Communications, Metlife, Vns Health, and Avaya.

Who are Anthony Pennisi's colleagues at Solera, Inc.?

Anthony Pennisi's colleagues at Solera, Inc. include Sandra Abigail Olivares Chávez, Stephen Branch, Mba, Apon Deb, Dang Juhainie, and Noel Erasmus.

How can I contact Anthony Pennisi?

You can use AeroLeads to view verified contact signals for Anthony Pennisi at Solera, Inc., including work email, phone, and LinkedIn data when available.

What schools did Anthony Pennisi attend?

Anthony Pennisi holds Bachelor Of Business Administration - Bba, Business, Management, Marketing, And Related Support Services from Dowling College.

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