Anthony Pham Email & Phone Number

Indianapolis, Indiana, Us

Generative AI (GenAI) Platform (Onboarding & Governance)Responsible AI Platform Services

Indianapolis, Indiana, Us

Northbrook, Il, Us

Develop cross-functional partnerships to prioritize strategic analytic initiatives. Translate business opportunities into analytic use cases with expected value quantification. Responsible for portfolio delivery of end-to-end data science solutions leveraging agile development methodologies. Accountable for recruiting and developing global data science professionals. Optimize cross-channel interactions for sales and follow-up practices. Deploy real-time decision frameworks and predictive models to production environments. Establish test & learn data pipelines to quantify the causal and incremental impact of initiatives.

Northbrook, Il, Us

As a data science manager I am accountable for the care and feeding of data science professionals. I facilitate work, provide coaching and feedback for data scientists, data analytics engineers and business analytic consultants. Provide HR administration and guidance on the predictive modeling, project management, development of data visualizations and descriptive statistics. Stand up new team, processes, strategy, vision and engagement model to guide business, technology and data science peers through test & learn by way of randomized experimentation. Facilitate the design of experiments to evaluate incremental impact of initiative through multiple channels (digital, call center, field operations, application development).

Northbrook, Il, Us

Develop user stories that deliver minimum viable products that provide business impact and value. I am accountable for defining the why, what and when as it relates to the digital customer journey (web and mobile clickstream), agent CRM data sources, identifying/removing customer irritants to enhance the effortless experience, linking customer perceptions to business outcomes and the exploration of cognitive computing platforms and customer journeys to further the customer value proposition.

Northbrook, Il, Us

As a data scientist, I am accountable for building predictive models and data science solutions making customer insights actionable through prescriptive analytics in Allstate Quantitative Research & Analytics (QR&A) department.As a manager I am accountable for the care and feeding of data science professionals. I facilitate work, provide coaching and feedback for 2 direct reports (1 data scientist and 1 business analytics engineer roles). Provide HR administration and guidance on the predictive modeling, project management, development of Tableau dashboards, data visualizations and descriptive statistics. As a product owner, I am accountable for identifying research and analytics that provide business value over the clickstream and agent CRM work streams.Domains: Churn management, defection modeling, customer experience, net promoter score, survey analysis, agency retention, clickstream event identification/extraction data pipeline.

Northbrook, Il, Us

As a Business Analytics Engineering Lead Consultant in QR&A on the Retention and Customer Experience vertical, I work on data science projects, provide project leadership and technical consultation and descriptive/predictive analytics to further optimize the business as a system. Activities include delivering data visualizations and descriptive statistics, building predictive models, prototyping tools, model validation, scoring and implementation, business requirements gathering and agile development.As an agile scrum master, I facilitate the agile rituals while removing impediments that obstruct the team's pursuit of sprint goals. This includes facilitating the scrum meetings, sprint demo/retrospective/planning and coordinating the product backlog refinement process. Additionally, I monitor our progress in the sprint burn down charts and make sure we are aligning work with clear user stories and sprint objectives. As a Data Scientist Training Manager, I facilitate the on-boarding of new data scientists. This includes selection and guidance of a predictive modeling training project, introduction to analytics infrastructure, modeling techniques and statistical programming.Domains: Net Promoter Score, Marketing Defection, Retention, Legal Decision Trees, Loss ModelsTechniques: Generalized Linear Models (GLM), Gradient Boosted Models (GBM)

Northbrook, Il, Us

Responsible for leading the daily operations of a 5 person team spread across multiple geographies. Accountable for analytic methodology, quality and project delivery for providing insights and actionable recommendations facilitating data driven decisions in operational efficiencies. Develop team bench strength across business, analytics and technology through coaching, feedback and delegation. Define and establish standard processes and analytic deliverables across project lifecycle.Project prioritization, analytic scoping, requirements gathering/facilitation, descriptive, inferential and predictive analytics: correlation, linear/logistic regression, forecasting, data visualization, text mining, attensity, tableau, R, SAS, python, and Hadoop pig/hive. Conduct research and proof of concept in various domains: outlier detection methods, forecasting techniques, big data scripting and visualization.

Deerfield, Il, Us

Responsible for statistical analytics of large data sets across pharmacy product lines (retail, mail, specialty, infusion) to establish and identify patterns. Developed exploratory models on profitability based on cost structures and economics. Delivered analytic tools and systems, data profiling, acquisition/cleansing from multiple data sources (Oracle, Teradata, Salesforce). Developed SAS programs and SQL for analytics. Project leadership through Continuous Improvement/Lean methods.

Deerfield, Il, Us

Responsible for functional analysis and design within the One Walgreens program in the Enterprise Applications and Services Division of IT. Delivery of functional designs for data integration, service integration and enterprise capability projects. Integration of source systems and commercial off the shelf products to the Enterprise Service Bus (ESB), Operational Data Store (ODS) and Master Data Management (MDM) technology layers. Functional deliverables include: Web Service functional design specification, web service mappings, ETL data mappings, identification of non-functional requirements. Additional activities include data profiling and logical data model as well as definition of QA strategy and approach.

Deerfield, Il, Us

Lead Universe Designer responsible for migrating Oracle Discoverer End User Layers to Business Objects XI 3.1. Conduct requirements gathering and direct end user support of financial metrics for retail front-end reporting systems utilizing Web Intelligence XI, Oracle Reports, Java/XML and SQL technologies. Development and administration of data warehouse meta layer supporting over 300 users in Merchandising, Marketing, Advertising, Store Operations and Loss Prevention business units.

Deerfield, Il, Us

Support and development of a financial analytics data warehouse comprised of Sales, Billing, Inventory, and Marketing metrics for 7,000 retail stores and corporate initiatives. Developed automated scripts for data extraction, transformation, loading, cleansing, profiling and integrity controls. Participated in full software develop life cycle (SDLC) projects utilizing Ab Initio, Oracle, SQL and Unix technologies.

Chicago, Us

Responsible for the application build and systems integration process for a J2EE hospital in-patient workflow application. Administration of Oracle 10G application servers. Procurement, installation and configuration of hardware/software to perform load and reliability testing.

Northbrook, Il, Us

Responsible for the functional stability of an internet, policy-processing application. Executed rapid response corrective actions on a 24x7 basis of application, web, and database servers. Performed configuration management, code migration, application upgrades and SOX compliance

Blue Bell, Pennsylvania, Us

Responsible for research and development of a web-based, airline reservation and departure control application in a J2EE platform. Performed requirements and logical analysis and design in accordance to the Rational Unified Process (RUP)

Des Moines, Iowa, Us

Researched object orientated technologies to provide developers a centralized support solution. Developed project management database application. Proposed recommendations for corporate rollout of new development software versions.

Us

Migrated database applications from a Windows NT to an IBM AIX environment in accordance to the CORBA language mapping specifications. Assisted in the implementation of AS/400 database access and manipulation from a web-based interface through a CORBA layer. Assisted in the implementation of a Java Servlet based GUI. Developed models and diagrams to assist in software reuse and maintenance

Master'S Of Science (With Distinction), Predictive Analytics - Computational Methods Concentration

Bachelor Of Science (Bs), Computer Science

Bachelor Of Arts (Ba), Psychology

Education record

Executive Data Science Specialization (Coursera)

Education record