Lead a dynamic 4-person Business Intelligence team, directing the creation and delivery of both Ad-Hoc and scheduled data visualizations. Tailored analyses for diverse teams within the Business Banking sector, optimizing decision-making processes.Conducted a comprehensive analysis of over 30 Cash Management reports, revealing critical trends within the transaction life cycle of payment products. Insights contributed to strategic decision-making and process improvements.Drove a 26% reduction in reporting effort by streamlining processes. Implemented consolidation strategies and identified key objectives and key results (OKRs) within reports, optimizing overall efficiency and resource allocation.Designed and executed project roadmaps and milestones, overseeing the migration of 150+ reports to the Azure Cloud. Spearheaded engagement with key stakeholders, ensuring seamless communication and successful project implementation.

Collaborated with Sales and Strategy, leading the analysis and visualization of over 20 reports. Ensured precise data delivery, meeting Service Level Agreements (SLAs) and providing actionable insights for strategic decision-making.Achieved a 32% reduction in report creation time by implementing automated processes. Integrated Heat, Python, and Tableau to streamline manual reporting, optimizing operational efficiency.Utilized Python for comprehensive data analysis and Tableau for impactful visualizations. Delivered insightful analytics tailored to Commercial and Small Business Banking, supporting informed decision-making.

Led the strategic migration and development initiative, successfully transitioning 27 reports to a new source system.Conduct comprehensive analysis of business requirements and processes utilizing document analysis, interviews, and workflow analysis techniques.

Utilized Excel, SQL Server, and Tableau to conduct in-depth analysis and create dynamic dashboards showcasing Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). Presented insights to Directors and Senior Managers, facilitating data-driven decision-making.Enhanced operational efficiency by over 200% through the implementation of advanced automation techniques. Automated complex spreadsheets in MS Excel using intricate formulas and VBA, resulting in streamlined processes and improved productivity.

Partnered with the Director of Operations to conduct a comprehensive analysis of the onboarding process. Presented strategic recommendations that resulted in an 11% reduction in onboarding delays within a 3-month period.Successfully managed the conversion of 1500+ individuals to a new CRM application. Oversaw the seamless transition, ensuring minimal disruption to operations and maximizing user adoption.Collaborated closely with engineering teams to identify and address common problems in the ticketing system. Played a key role in enhancing system functionality and improving overall efficiency.