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[Temporary mission]# Developed new PowerShell scripts for Nexthink Act project# Reviewed & optimized existing scripts.# Enhanced scripts compatibility across multiple OS & PowerShell versions.

- Main Tasks:# Provided second and third level support to users & VP in headquarters and remote offices.# Responsible for stock, upgrading and tracking hardware.# Improved processes and automation by scripting.- Systems administration:# Active Directory management (groups, GPOs, attributes, objects deletion, moves, creation, reports)# Exchange Admin Center (mailbox size, restoring emails, active sync, permissions, forwarding rules)# Proofpoint email filtering system (SPAM protection, whitelisting, blacklisting, troubleshooting delivery issues)# Corporate system image testing and deployment (SCCM, PXE Boot, testing drivers and stability)# Citrix App center & Citrix Studio (VDI deployment, Citrix based applications troubleshooting)# SCCM applications deployment and Windows updates reporting.# RMX Polycom video-conference system management.# Nexthink monitoring (troubleshooting global issues)- Projects:# Network & Servers Infrastructure migration in remote office (Brunsbüttel, Germany):>Installation of new racks, CISCO switches and routers from Visio diagram>Installation of Pure Storage solution> Migrating Clients to new infrastructure# Developed PowerShell scripts for automating manual tasks (mostly AD based reports and objects changes).# Windows 7 to 10 migration.

- Main tasks:# Responsible for overseeing IT systems of a 30 persons trading office.# Provided second and third level support and escalation point for Europe, US and Asia offices.# Scripted software installations updates and configuration changes.# Deploying software and updates across Europe, US and Asia offices.# Scripted and generated reports (PowerShell).- System administration:# Active Directory management (groups, GPOs, attributes, objects deletion, moves, creation, reports)# Citrix App center & Citrix Studio (VDI deployment, Citrix based applications troubleshooting)# Altiris applications packaging and scripts creation.# VmWare VSphere management# Installed new videoconference system (CISCO)

#Migrated around 1000 iPhone 4S to iPhone 5S & 6 of users and VPs. #Supported data backup & restore. #Configured MDM client. #Provided post-migration support.

- Main Tasks: #Applied lean-agile methodologies to reduce waste and optimize automation with Bash scripting. #Provided immediate support to students and staff. #Tracked and inventoried around 700 MacBook & iMacs.#Released new system image on weekly basis integrating OS & Software updates. #Packaged software for deployment through deployment server. #Project: Bundled a Windows 7 VMs with Virtual box in 1 package that can be pushed through the Network#Trained Co-ops from the Waterloo University (Canada) every 4 months for 1st level support. #Documented & created procedures to make 1st support available to the trainees. #Daily “scrum” team meetings for new tickets, progress of ongoing projects.

# Migrated a real-estate office to a domain# Installed new 2008 R2 server, with forest creation, accounts, and OUs architecture# Installed Exchange server and created mailboxes# Configured user's computers to the new infrastructure# Installed data server

- Main Tasks:# Regional network & telecommunications technician customers for a public ISP.# Client site, telecom central and local loop interventions for internet outages.# Troubleshot Wi-Fi - TV & Internet perturbations.# Controlled lines sync speeds, attenuation, noise margins, packets loss CRC / FEC.# Measured line’s physical properties such as resistance, echometry, TDR test.