•Lead all IT systems, personnel, and cloud based infrastructure for North American property management company•Effectively managed business from an IT standpoint through significant growth and downsizing phases•Implemented REBA business intelligence platform for Yardi Voyager along with suite of PowerBI reporting•Developed, configured, and maintained Yardi integrations as well as Voyager plug-ins for a large number of standard and niche products•Led and facilitated international (CA & US) VOIP centralization and transition efforts between two leading carriers while reducing telephone expense and streamlining on/offboarding•Transitioned Voyager property onboarding to in house staff effectively eliminating cost of third-party consultants•Led, trained, and managed IT staff for over 2 years with virtually no turnover while promoting high performance staff members, on average, once per year•Initiated and implemented a rollout of Sophos security software across all corporate laptops and PC's•Automated and standardized employee onboarding and offboarding resulting in 200% increase in productivity along with significant cost savings on FTE•Act as system user administrator and subject matter expert for specific products and Yardi software•Identify systems improvements, continued functionality of systems and innovative solutions for the organization and makes recommendations to executive leadership for implementation•Establishes and administer infrastructure systems – Okta, Mimecast, Microsoft, et al.•Implements and maintains internal IT support team, third party IT services provider, and remote maintenance software•2023 AMA Tribute Awards Nominee - Corporate Employee of the Year

• Assist clients with business initiatives, discuss desired outcomes and facilitate integrated, enterprise software solutions such as Yardi, AppFolio• Communicate with all levels of the business to engage clients through the implementation, upgrade, system support, or automation process• Assemble and partner with world-class technology teams to ensure all client needs are met as efficiently as possible• Plan and execute business strategy, assign project resources, engage industry experts, and achieve or exceed agreed to benchmarks• Develop and direct global strategy for business operations

• Led and executed critical projects related to automation, accounting, and financial reporting• Performed ad-hoc financial, data, and business analysis for GL accounting group, managed account reporting, and maintained BI dashboard KPI’s• Utilized Excel and advanced VBA to automate manual accounting and settlement tasks resulting in 20% reduction in journal entry preparation• Managed accounting and other critical business databases, performed custom SQL queries and analysis, and worked with settlement team to eliminate or reduce process deficiencies• Developed and defined global best practices as part of the broader Global Business Strategy team

• Managed all marketing department accounting functions • Facilitated all components of the month-end closing process, including preparation of journal entries and variance analysis• Collected, entered, and maintained all marketing department budget and reforecast line items into PeopleSoft/Hyperion accounting software• Led projects, identified, and implemented marketing accounting process improvements including the automation of the purchase order system• Developed, in conjunction with the FP&A team, budgeting, forecasting and real-time dashboard, executive reporting tools

• Prepared general ledger entries/accruals in Great Plains as needed to ensure completeness and accuracy of the financial results for month-end close• Generated and reviewed month-end close, operating statements, compared actual results to historical trends and investigated variances• Ensured deadlines and financial reporting requirements were met and all accounting activities performed in accordance with GAAP• Prepared monthly balance sheet reconciliation of selected assets/liabilities• Performed ad-hoc financial analysis and other projects based on need

• Managed and administered Yardi, Salesforce, and Entrata• Bridged gap between accounting, finance, acquisitions, construction, and IT• Led, trained, and inspired team of 6 expert software developers and 5 systems analysts across two campuses and two time zones• Recognized as top performing IT team by department leadership• Helped achieve over $45 million in cross-company efficiencies through restructuring, systems integrations, vendor synergies, and automation • Promoted twice in less than two years from analyst, to lead, and then manager

• Executed all aspects of financial accounting and reporting for a portfolio of 10 high-end, multi-family commercial real estate properties• Worked with business and regional managers to ensure financial reporting aligned with owner guidelines and completed in accordance with GAAP• Performed bank reconciliations, account reconciliations, GL adjustments, accruals, tax calculations, TPT, and variance analysis in Yardi• Compiled all financial statements and built financial reporting packages for distribution to management, owners, and joint venture partners• Developed full-scale automation tools in Excel which increased the efficiency of journal entry preparation by 50%