Establishes capital needs for different budget items. Establishes requirements operating expenses. Control the operating and capital budgets. Plans and oversees the human resource needs according to organizational needs.Hires technical staff and apply disciplinary measures. Manages human resources productivity with performance indicators and formally conducts an annual performance evaluation. Ensure the application of the union agreement and approve holidays. Coordinates training of technical staff and ensures the transfer of learning. Ensure the mobilization of the technical team in promoting harmonious interpersonal relationships. Meets regularly with staff during coaching sessions.Ensures continuity and the good performance of services to clients by establishing monitoring systems according to the budgetary resources of the company.Prepares various reports in connection with the performance of services. Creates and implements procedures for operational activities of the Network Operations Centre. Decide what action to take when major outages and other emergencies are occuring and ensures the communication of information between services. Provides planning and design of monitoring systems that will be required for new and future services, as well as reporting tools attached to it. Decides on the technology, software, servers, databases and programming languages ​​that will be used for the design, development and deployment tools station. Writes new procedures related to.Coordinate installation activities and configuration of new surveillance equipment, switching and testing.

Lead and supervise a team of 5 technicians Ensure the proper functioning of digital video systems Perform projects related to digital videoPerform second level support for the team Attend meetings between Quebec and Ontario divisionAssist the managerDraw network schemes

Monitor the availability and performance of network components Coordinate the restoration of services in a timely mannger Promptly identify failures and performance degradations Communicate network status to various departments Publish statistical reports Track maintenance activities Approve and coordinate the changes on the network Assist the different groups before and during the execution of their work

Perform needs analysis and design Software development of an application for the management of student placements Create a centralized databaseDeploy the application Perform support for users